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Table 1 Models for Home Telehealth Implementation

From: Transitioning a home telehealth project into a sustainable, large-scale service: a qualitative study

Model

Advantages

Disadvantages

1. Distributed Model

Services are operated independently by each clinical unit or organisation.

Greater local control

Easier to tailor to own needs

Cannot obtain economies of scale

Difficulty with interoperability with external services

Harder to scale up or down in response to changing demand

Development needs to be done separately in each organisation, hence increased time needed to implement

2. Centralised Government Model

State government provides all aspects: clinical services, technical network, device supply, management and IT support.

Small marginal cost to add home telehealth to an existing large ICT service

Easy to scale up and down

A generic service may not suit all models of care

Meeting privacy and security criteria may cause delays or abandonment of the service

Restrictions on use of the service in the private sector

3. Centralised Commercial Model

A commercial entity provides all technical services, and may also include clinical services.

Off-the-shelf products with more rapid implementation

Easy to scale up and down

Economies of scale for larger contracts

Less responsive to local needs

May be limited to particular devices and systems

Risk of higher-priced service contracts in a monopoly market

4. Centralised Consortium Model

A group of providers forms a new not-for-profit entity.

Off-the-shelf products with more rapid implementation

Providers have influence over the consortium

Potential for the consortium to generate revenue and reduce costs for members

The consortium can be a driver and innovator in the field

Time and effort required to build relationships, bring the partners together and construct agreements

Potential conflict of members’ interests

Members will initially have to fund central operations