Table 4 Distribution of Patient care indicators of drug use at eight selected health centers in Fafen Zone Eastern Ethiopia, December 2014. (708 encounters)

Average consultation time in minute (Range)

6.89 (2–10)

7.97 (3–15)

1.79 (1–4)

2.19 (1–3)

11.43 (5–19)

6.62 (3–10)

4.92 (2–9)

3.0 (1–8)

5.11 (1–19)

10

<0.001*

Average dispensing time in minute (Range)

2.0 (0.33–6)

3.7 (1–8)

0.46 (0.16–1)

1.7 (0.83–3)

5.0 (2–9)

2.2 (1–5)

5.0 (2–9)

1.6 (0.16–8)

2.6 (0.16–9)

>3

<0.001*

% of drugs actually dispensed

87.45

88.44

98.46

92.91

81.13

70.99

81.81

91.15

86.22

100 %

<0.001*

Average no of drugs dispensed per prescription (Range)

2.44 (0–4)

2.59 (1–5)

1.93 (1–4)

2.23 (1–4)

2.19 (1–3)

1.86 (0–4)

1.89 (1–4)

1.88 (1–4)

2.11 (0–5)

% of drugs adequately labeled

70.77

65.22

45.96

60.66

85.53

55.45

75.87

51.55

60.56

100 %

<0.001*

Average number of drugs adequately labeled per prescription (Range)

2.41 (0–4)

2.60 (1–5)

1.96 (1–4)

2.23 (1–4)

2.2 (1–3)

1.87 (0–4)

1.92 (1–4)

1.90 (1–4)

2.11 (0–5)

Patient Knowledge

82.5

36.8

84.0

72.0

74.1

85.0

43.0

73.3

69.8

100 %

<0.001**