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Table 1 Characteristics of participating health delivery organizations, ordered by type of eCR system. SFGH included as reference

From: Facilitators and barriers to implementing electronic referral and/or consultation systems: a qualitative study of 16 health organizations

Geographic Area Type of Organization Safety net Patients Served Annually Type of electronic referral and consultation system (eCR) Number of patients with electronic referrals or consultations submitted
Colorado Public system – county Yes 133,000 None none; pre-pilot
Washington Public system – county Yes 240,000 None none; pre-pilot
Hawaii, all islands Health plan No 314,500 Referral 100 patients in referral pilot as of October 2013
Central Massachusetts Academic medical center No 1,000,000 Referral Appointment requests for 300 patients as of March 2014
Southern California Public system – county Yes 500,000 Referral 18,000 consults in 2013
Southern California Public system – county Yes 240,000 Referral 59,400 in 2013
Northern California Network of community health centers Yes 31,000 Referral 4000 patients with consults
Boston, Massachusetts Academic medical center No data not available Consultation 47 consults in 3-month pilot as of October 2013
Southern California Academic medical center No 971,000 Consultation 330 consults
Northern California Academic medical center No 232,774 Consultation 550 consults between April 2012 and May 2013
Southern California Advocacy organization Yes 400 Consultation 250 patients with consults in 2012
Northern California Public system – county Yes 100,000 Consultation data not available; significant volume
Northern California Public system – county Yes 80,000 Consultation data not available
Connecticut Network of community health centers Yes 130,000 Integrated eCR 125 consults for 120 patients
Southern California Health plan Yes 1,300,000 Integrated eCR 100,000 consults
Southern California Public system – county Yes 850,000 Integrated eCR 60,000 consults
San Francisco General Hospital Public system – County Yes 123,500 Integrated eCR 58,000 yearly
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BMC Health Services Research

ISSN: 1472-6963

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