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Table 1 Characteristics of participating health delivery organizations, ordered by type of eCR system. SFGH included as reference

From: Facilitators and barriers to implementing electronic referral and/or consultation systems: a qualitative study of 16 health organizations

Geographic Area

Type of Organization

Safety net

Patients Served Annually

Type of electronic referral and consultation system (eCR)

Number of patients with electronic referrals or consultations submitted

Colorado

Public system – county

Yes

133,000

None

none; pre-pilot

Washington

Public system – county

Yes

240,000

None

none; pre-pilot

Hawaii, all islands

Health plan

No

314,500

Referral

100 patients in referral pilot as of October 2013

Central Massachusetts

Academic medical center

No

1,000,000

Referral

Appointment requests for 300 patients as of March 2014

Southern California

Public system – county

Yes

500,000

Referral

18,000 consults in 2013

Southern California

Public system – county

Yes

240,000

Referral

59,400 in 2013

Northern California

Network of community health centers

Yes

31,000

Referral

4000 patients with consults

Boston, Massachusetts

Academic medical center

No

data not available

Consultation

47 consults in 3-month pilot as of October 2013

Southern California

Academic medical center

No

971,000

Consultation

330 consults

Northern California

Academic medical center

No

232,774

Consultation

550 consults between April 2012 and May 2013

Southern California

Advocacy organization

Yes

400

Consultation

250 patients with consults in 2012

Northern California

Public system – county

Yes

100,000

Consultation

data not available; significant volume

Northern California

Public system – county

Yes

80,000

Consultation

data not available

Connecticut

Network of community health centers

Yes

130,000

Integrated eCR

125 consults for 120 patients

Southern California

Health plan

Yes

1,300,000

Integrated eCR

100,000 consults

Southern California

Public system – county

Yes

850,000

Integrated eCR

60,000 consults

San Francisco General Hospital

Public system – County

Yes

123,500

Integrated eCR

58,000 yearly