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Table 4 Areas of user satisfaction presented in identified tools

From: Assessing the performance of maternity care in Europe: a critical exploration of tools and indicators

Satisfaction aspects

Satisfaction with care

Antenatal care

Before labour

Labour and birth care

Couples’ perceptions of care during labour and birth

Different types of birth

Caesarean section under regional anaesthesia

Safety of practice and care

Care procedures

Perceived reality of care and subjective importance of each item

Postnatal care

Women's perceptions of interpersonal care

Information and decision making

Provided education

Satisfaction with service provision

Physical birth environment

Antenatal care by Midwife, General Practitioner and Gynaecologist

Care during ultrasound

Hospital stay

Postpartum care by Midwife, General Practitioner and Maternity Care Assistant

Neonatal screening

Overall pathaway of care