Table 3 Mean scores of physical environment and waiting times subscales according to patient characteristics

Age, years

0.15

0.36

0.006

0.001

 18–44

4.4 (0.72)

3.7 (0.84)

3.5 (0.86)

3.2 (0.93)

 45–65

4.5 (0.65)

3.8 (0.80)

3.7 (0.78)

3.5 (0.82)

  > 65

4.6 (0.57)

3.8 (0.76)

4.1 (0.71)

3.9 (0.79)

Sex

0.18

0.20

0.19

0.28

 Female

4.4 (0.71)

3.7 (0.82)

3.8 (0.77)

3.8 (0.81)

 Male

4.6 (0.63)

3.9 (0.77)

4.0 (0.70)

3.7 (0.78)

Education

0.10

0.09

0.01

0.04

 University education

4.4 (0.81)

3.6 (0.88)

3.6 (0.91)

3.4 (0.94)

 Secondary/PT

4.4 (0.75)

3.7 (0.81)

3.7 (0.83)

3.5 (0.84)

 Primary education

4.5 (0.63)

3.8 (0.78)

4.0 (0.70)

3.8 (0.71)

 No schooling

4.7 (0.60)

3.9 (0.79)

4.1 (0.74)

3.8 (0.77)

Monthly income, Euros

0.33

0.22

0.19

0.29

  > 1800

4.5 (0.73)

3.8 (0.86)

3.8 (0.87)

3.7 (0.89)

 1201–1800

4.6 (0.61)

3.8 (0.76)

3.9 (0.72)

3.8 (0.75)

 901–1200

4.5 (0.64)

3.7 (0.78)

3.9 (0.75)

3.7 (0.79)

  ≤ 900

4.6 (0.69)

3.9 (0.83)

4.0 (0.84)

3.8 (0.82)

Previous hospitalization

0.31

0.35

0.27

0.21

 Yes

4.4 (0.79)

3.9 (0.82)

4.0 (0.83)

3.8 (0.88)

 No

4.5 (0.62)

3.8 (0.75)

3.9 (0.74)

3.6 (0.79)

QDU visits, number

0.17

0.07

0.08

<0.001

  ≤ 2

4.5 (0.54)

3.9 (0.70)

4.0 (0.68)

3.9 (0.77)

 3

4.5 (0.68)

3.7 (0.80)

3.9 (0.77)

3.7 (0.84)

  ≥ 4

4.3 (0.77)

3.6 (0.88)

3.7 (0.99)

3.1 (1.05)

Diagnosis

0.16

0.34

0.06

<0.001

 Malignancy

4.4 (0.78)

3.7 (0.86)

3.7 (0.88)

2.9 (1.01)

 Benign disorders

4.6 (0.60)

3.8 (0.77)

4.0 (0.76)

3.8 (0.78)