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Table 3 Implementation and usefulness of interventions to prevent the impact of adverse events on second and third victims

From: Interventions in health organisations to reduce the impact of adverse events in second and third victims

Hospitals Implementation   Usefulness  
Dimensions Managers Coordinators P*= Managers Coordinators P*=
Safety culture 3.1 3.3 ns 3.7 3.6 ns
Crisis plan 2.9 3.3 0.016 3.7 3.9 ns
Open communication with patients and/or relatives 2.2 2.8 0.001 3.4 3.5 ns
Support for second victim 2.3 2.7 0.001 3.5 3.7 ns
Public communication and the organisation’s reputation 2.8 3.1 0.024 3.7 3.8 ns
  1. Comparison of the views of hospital managers and patient safety coordinators
  2. N = 192
  3. On each dimension, scores could range from 1 to 5
  4. *from the Student’s t-test for independent samples