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• Official documents, reports, and documents on the adoption and implementation phase were considered;
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• Each type of staff profile was considered;
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• Observation during the research team’s visit to the hospital;
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• 19 people interviewed;
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• Object: reactions and interaction of actors, specifically with respect to the EMR system;
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• Main documents: (1) report on the adoption of the system containing the project’s objectives; (2) evaluation report containing the results of the system.
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• Each interview took an average of 45 minutes;
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• 30 hours of observation.
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• 35 pages of interview transcriptions.
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• 20 pages of research field notes;
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