Variable | Item | Percent with top score | Mean (SD) |
---|---|---|---|
 | Physician |  |  |
PHCC | Physician caring and concern | 61 | 4.42 (0.88) |
PHSK | Physician skill | 69 | 4.57 (0.75) |
PHEX | Did the physician explain? | 59 | 4.35 (0.97) |
 | Nurse |  |  |
NUCC | Nurse caring and concern | 67 | 4.53 (0.79) |
NUSK | Nurse skill | 63 | 4.50 (0.76) |
NUFL | Did the nurse followup? | 56 | 4.34 (0.91) |
NUEX | Did the nurse explain? | 56 | 4.35 (0.91) |
NUCO | Nurse listening/consideration of your insights | 58 | 4.37 (0.91) |
 | Pain Control |  |  |
CLPN | How well was your pain controlled? | 56 | 4.31 (0.94) |
 | Housekeeping |  |  |
HKRM | Was your room clean? | 60 | 4.44 (0.81) |
 | Teamwork and Privacy |  |  |
STPV | Did staff respect your privacy? | 63 | 4.49 (0.78) |
STTM | Did the teamwork together to coordinate care? | 57 | 4.38 (0.85) |
TRIN | Did the team prepare you to leave the ICU? | 51 | 4.21 (1.01) |
STDE | Team incorporated your concerns into decision making | 51 | 4.21 (1.01) |
 | General quality |  |  |
OVCS | Overall quality of care provided | 61 | 4.45 (0.82) |
CLBE | Confidence the ICU provided best care possible | 72 | 4.62 (0.74) |