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Table 9 Goodness-Of-Fit Summary For Patient Satisfaction Models

From: Chronic kidney-disease screening service quality: questionnaire survey research evidence from Taichung city

  χ2 df χ2/df RMSEA PGI APGI GFI AGFI Bollen's Rho
Model 1 7542 688 10.96 0.10 0.73 0.69 0.71 0.67 0.85
Model 2 5501 688 8.00 0.09 0.78 0.77 0.81 0.73 0.91
  1. Note: Expectations 1. Responsiveness, 2. Empathy 3. Tangibles
  2. Perceptions 1. Empathy 2. Tangibles 3. Responsiveness