Table 2 Comparison of complaints for medical issues between two time periods (1998–2000 and 2001–2004) in a university hospital of the Public Network of Parisian Hospitals*
Time period | |||
|---|---|---|---|
Variable | First n/N (%) | Second n/N (%) | p |
Age > 39 | 25/40 (63) | 40/95 (42) | 0.030 |
Male gender | 19/47 (40) | 42/117 (36) | 0.590 |
Departments functioning on an emergency basis† | 12/47 (26) | 52/117 (44) | 0.025 |
Perception of a medical error by the patient | 22/47 (47) | 86/117 (73) | 0.001 |
Reason of complaint | 0.119 | ||
Error/delay in diagnosis or treatment | 8/42 (17) | 32/117 (27) | |
Nosocomial infection | 6/42 (13) | 10/117 (9) | |
Adverse effect of a health product | 10/42 (21) | 17/117 (15) | |
Result of a surgical/medical procedure | 16/42 (34) | 24/117 (21) | |
Information or surveillance problem | 2/42 (4) | 16/117 (14) | |
Non performance of a required procedure or treatment, or others | 5/42 (11) | 18/117 (15) | |
Consequences | 0.484 | ||
Death | 9/47 (19) | 17/117 (15) | |
Disability | 10/47 (21) | 35/117 (30) | |
Prolonged care | 7/47 (15) | 23/117 (20) | |
Other or unknown | 21/47 (45) | 42/117 (36) | |