BMC Health Services Research

Table 7 Health care responsiveness (percentage of respondents who responded either "good" or "very good") comparisons across countries [13–15]

From: Patient experiences and health system responsiveness in South Africa

	Out-patient experiences				In-patient experiences
	South Africa	Brazil	Israel	European countries*	South Africa	Brazil	Israel	European countries*
Time	58	65	69	72	66	69	77	81
Dignity	71	93	92	90	74	90	90	89
Communication	69	81	87	87	67	76	87	82
Autonomy	60	70	80	83	61	66	79	72
Confidentiality	74	90	88	89	73	80	83	82
Quality of basic amenities	68	80	90	91	70	80	60	87
Support					68	70	91	92
Summary	67	80	83	87	68	76	81	83

*European countries included were: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxemburg, Netherlands, Portugal, Sweden, and United Kingdom

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ISSN: 1472-6963

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