Table 1 Frequencies of safety-related undesirable events reported by patients (n = 125 patients)

1

You developed an inflammation or aching redness of a vein (phlebitis) because of an intravenous line.

2

You acquired an infection in the hospital (e.g., urinary tract infection, sepsis, wound infection).

3

You discovered that staff did not disinfect their hands before touching you.

4

You experienced an allergic reaction to a drug.

   Was the hospital informed about the allergy prior to dispensing the drug to you?^a

5

You were given an infusion or drug that was not intended for you.

You were given an infusion or drug...

6

   at the wrong time, or

7

   at the wrong dose, or

8

   a dose was omitted, by mistake.

9

Your medical record or radiograms were not available when needed.

10

A test was repeated needlessly, by mistake.

11

A planned test was omitted, by mistake.

12

A test, surgical intervention or therapy was nearly or in fact performed on the wrong site of your body.

13

You were confused with another patient during a test or treatment.

14

You experienced a fall in hospital.