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Table 1 Satisfaction and dissatisfaction with laboratory facility services

From: Patient's dissatisfaction with the public and private laboratory services in conducting HIV related testing in Tanzania

Satisfaction with lab procedure Type of Laboratory
  Public Private ALL
Phlebotomy 20/220(9.1) 4/71(5.6) 24/291(8.2)
Phlebotomist attitude 25/220(11.4) 5/71(7.0) 30/290(10.3)
Clear instructions 23/196 (11.7) 3/48(6.3) 26/224(10.7)
Timely Instructions 39/220 (17.7) 12/71(16.9) 51/291(17.5)
Cleanness 41/222(18.5) 3/72 (4.2)* 44/294(15.0)
Privacy 61/222 (27.5) 10/72(13.9)** 71/294(24.1)
Waiting time 81/221(36.7) 20/72(27.8) 101/294 (34.5)
Result Notification 78/218(35.8) 23/72(31.9) 101/290 (34.8)
Lab placement 10/212(4.7) 2/69(2.9) 12/281 (4.3)
  1. * X2 = 8.7, p = 0.003
  2. **X2 = 5.5, p = 0.01