Physical environment of outpatient waiting areas | Component 1: Visual environment | Component 2: Hearing environment | Component 3: Body contact environment | Component 4: Cleanliness (overall and restrooms) |
---|---|---|---|---|
1. Lighting | 0.636 | Â | Â | Â |
2. Ground and landscape design | 0.846 | Â | Â | Â |
3. Furniture layouts | 0.813 | Â | Â | Â |
4. Color design | 0.698 | Â | Â | Â |
5. Space design | 0.500 | Â | Â | Â |
6. Noise level | Â | 0.592 | Â | Â |
7. Volume of paging | Â | 0.843 | Â | Â |
8. Volume of broadcast services | Â | 0.817 | Â | Â |
9. Air freshness | Â | Â | 0.442 | Â |
10. Temperature | Â | Â | 0.475 | Â |
11. Seating comfort | Â | Â | 0.719 | Â |
12. Seating sufficiency | Â | Â | 0.815 | Â |
13. Cleanliness | Â | Â | Â | 0.510 |
14. Air freshness of restrooms | Â | Â | Â | 0.860 |
15. Cleanliness of restrooms | Â | Â | Â | 0.861 |