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Table 3 Scales scores for GPs opinions on different aspects of out-of-hours primary care.

From: General practitioners' satisfaction with and attitudes to out-of-hours services

 

Separated Model

Integrated Model

 
 

(Heerlen)

(Maastricht)

 
 

Scale score

Scale score

Significance

Scale

Mean (95% CI)

Mean (95% CI)

 

Overall satisfaction

70.0 (64.0 – 76.0)

60.0 (54.0 – 66.0)

0.020

Current out-of-hours care is better organised than formerlyb,†

90.1 (84.7 – 95.5)

89.5 (83.7 – 95.3)

0.569**

Experience a high workloadb

63.4 (58.1 – 68.8)

67.6 (62.5 – 72.7)

0.256

One feels safe at the cooperativeb

76.5 (71.1 – 81.9)

77.3 (72.0 – 82.7)

0.825

One feels safe during home visitsb,‡

74.8 (68.7 – 81.0)

77.2 (73.1 – 81.4)

0.532

Out-of-hours care is an essential part of primary careb

52.9 (43.7 – 62.1)

67.8 (59.4 – 76.1)

0.018

Anonymity of care is a problemb

31.8 (25.1 – 38.4)

34.0 (28.3 – 39.7)

0.609

Gatekeeper function is well guaranteedb,†,‡

66.8 (62.2 – 71.2)

62.2 (57.1 – 67.3)

0.180

Availability of patient dossiers is importantb

55.4 (48.4 – 62.4)

59.3 (52.6 – 66.0)

0.422

Cooperation with specialists is goodb,†

48.5 (42.1 – 54.8)

76.6 (72.9 – 80.4)

<0.001

  1. * Scale score ranges from 0 to 100 points
  2. b 100 points represents strong agreement
  3. † One case missing at the separated model, ‡ one case missing at the integrated model
  4. ** Because of non-normal distribution, the Mann-Whitney test was used