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Table 2 Performance objectives for healthcare providers and patients

From: Improving patient discharge and reducing hospital readmissions by using Intervention Mapping

Healthcare providers
Discharge information 1a. Complete discharge information
1b. Clear discharge information
1c. Accurate discharge information
Coordination of care 2a. Ensure that follow-up services are being organized at actual discharge
2b. Tailor follow-up care to patient needs and preferences
2c. Organize timely and accurate follow-up
Discharge communication 3a. Seek direct/personal contact with primary care counterpart
  3b. Discharge information easily accessible to counterpart care providers and patients (and relatives)
3c. Exchange discharge information on time to primary care counterparts
  3d. Inform patient (and relatives) personally and in timely manner
Patients
Participation in discharge process 4. Contribute, if capable, to the continuity of care in the discharge process
Awareness of health status and treatment 5. Well aware about medical history and medication use, diagnosis/indication and (side) effects of the treatment, post discharge appointments, scheduled tests and (pending) test results