Figure 1From: Effects of a TELephone Counselling Intervention by Pharmacist (TelCIP) on medication adherence, patient beliefs and satisfaction with information for patients starting treatment: study protocol for a cluster randomized controlled trial Study design. Pharmacies are randomized in two groups. Each group consists of an intervention (TelCIP) arm and a usual care arm. The TelCIP arm in group A focuses on the same medication as the usual care arm in group B and vice versa.Back to article page