Performance evaluation of a health insurance in Nigeria using optimal resource use: health care providers perspectives

Table 3 **Types of optimal-resource-use domains* as rated by the providers’ respondents (n = 466)**

Domains	Variables	Provider’s ratings; N (%)
		Bad	Percent	Good	Percent
Administrative efficiency	Promptness of referral system	92	20%	374	80%
	Prompt arrival of insurance funds	33	7%	433	93%
Active monitoring mechanism	Claims review	293	63%	173	37%
Provider payment mechanism	Capitation payment method	22	5%	444	95%
	Fee-for-service payment method	177	38%	289	62%
Benefit package	Benefit package inclusions	14	3%	452	97%

^*The definitions and measurements of optimal-resource-use domains and variables by the providers are presented in Table 1 and the method section.

ISSN: 1472-6963