Patient safety grade | Number of events reported | |||||||
---|---|---|---|---|---|---|---|---|
Poor or failing | Acceptable | Excellent/Very good | No event reports | 1 to 5 event reports | >5 events reported | |||
Sig. | Mean (SD) | Mean (SD) | Mean (SD) | Sig. | Mean (SD) | Mean (SD) | Mean (SD) | |
Supervisor/Manager expectations and actions promoting safety | a,b,c | 2.94 (0.78) | 3.29 (0.67) | 3.60 (0.59) | 3.51 (0.64) | 3.49 (0.64) | 3.53 (0.66) | |
Organizational learning-continuous improvement | a,b,c | 2.95 (1.03) | 3.80 (0.59) | 4.10 (0.45) | 3.96 (0.58) | 4.04 (0.54) | 3.96 (0.69) | |
Teamwork within hospital units | a,b,c | 3.12 (1.05) | 3.67 (0.67) | 4.07 (0.53) | 3.94 (0.61) | 3.96 (0.61) | 3.91 (0.93) | |
Communication openness | a,b,c | 2.53 (1.08) | 2.91 (0.81) | 3.43 (0.80) | 3.27 (0.84) | 3.26 (0.86) | 3.39 (0.88) | |
Feedback and communication about errors | a,b,c | 2.68 (1.13) | 3.55 (0.84) | 4.08 (0.73) | a | 3.81 (0.90) | 4.01 (0.75) | 3.94 (0.88) |
Non-punitive response to error | c | 2.56 (0.96) | 2.43 (0.74) | 2.75 (0.78) | 2.65 (0.76) | 2.65 (0.81) | 2.81 (0.90) | |
Staffing | c | 2.74 (0.58) | 2.75 (0.55) | 2.90 (0.63) | 2.90 (0.61) | 2.83 (0.62) | 2.75 (0.63) | |
Hospital management support for patient safety | a,b,c | 2.52 (0.70) | 3.46 (0.68) | 3.97 (0.60) | c | 3.79 (0.73) | 3.84 (0.67) | 3.64 (0.74) |
Hospital handoffs and transitions | a,b,c | 3.03 (0.83) | 3.19 (0.74) | 3.56 (0.73) | c | 3.41 (0.78) | 3.52 (0.74) | 3.31 (0.71) |
Teamwork across hospital units | a,b,c | 2.68 (0.68) | 3.30 (0.64) | 3.72 (0.64) | c | 3.56 (0.72) | 3.64 (0.64) | 3.38 (0.72) |