Domain | Components |
---|---|
Delivery system design | - team structure and function |
- clinical leadership | |
- appointments and scheduling | |
- care planning | |
- systematic follow-up | |
- continuity of care | |
- client access and cultural competence | |
- infrastructure, supplies and equipment | |
Information systems and decision support | - maintenance and use of electronic client lists |
- evidence based guidelines | |
- specialist – generalist collaborations | |
Self-management support | - assessment and documentation |
- education and support | |
Links with the community, other health services and other services and resources | - cooperation on governance and operations |
- linking health service clients to other resources | |
- working out in the community | |
- cooperation on regional health planning and resource development | |
Organisational influence and integration | - organisational commitment |
- quality improvement strategies | |
- integration of systems in health centre |