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Table 2 Sample characteristics and distribution of patient complaints
| Number of observed consultations | 470 |
|---|---|
| Nurse years of experience in OPD, median (IQR) | 4 (3–6) |
| Duration (minutes), median (IQR) | 6 (5–8) |
| Patient sex, n (%) | |
| Female | 319 (68.4%) |
| Male | 147 (31.6%) |
| Patient age (years), mean (s.d.) | 35.3 (15.9) |
| Patients asked why they came to OPD, n (%) | 61 (13.1%) |
| Total number of patient complaints | 585 |
| Zero (0) complaints | 5 (1.1%) |
| One (1) complaint | 354 (75.3%) |
| Two (2) complaints | 102 (21.7%) |
| Three (3) complaints | 9 (1.9%) |
| Back or joint pain | 44 (7.5%) |
| Cough or difficulty breathing | 83 (14.2%) |
| Diarrhea | 31 (5.3%) |
| Epigastric pain | 65 (11.1%) |
| Fever | 58 (9.9%) |
| Genital or anal sore, ulcer, or wart | 5 (0.9%) |
| Genitourinary symptoms | |
| Female | 88 (15.0%) |
| Male | 32 (5.5%) |
| Headache or neurological condition | 52 (8.9%) |
| Hypertension | 3 (0.5%) |
| Lower extremity edema | 6 (1.0%) |
| Mental problem | 6 (1.0%) |
| Mouth or throat problem | 37 (6.3%) |
| Skin problem or lump | 32 (5.5%) |
| Other | 43 (7.4%) |
