From: Effects of auditing patient safety in hospital care: design of a mixed-method evaluation
1. | Teamwork across hospital departments |
2. | Teamwork within departments |
3. | Hospital handovers and transitions |
4. | Frequency of event reporting |
5. | Non-punitive response to error |
6. | Openness of communication |
7. | Feedback and communication about error |
8. | Organisational learning – continuous improvement |
9. | Supervisor/manager expectations and actions promoting patient safety |
10. | Hospital management support for patient safety |
11. | Staffing |
12. | Overall perceptions of safety |