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Table 2 Factors derived from the principal components analysis of co-workers' ratings

From: Evaluation of physicians' professional performance: An iterative development and validation study of multisource feedback instruments

Factors and items

Mean score [SD]

Factor loadings

on primary factor

Internal consistency reliability

Corrected item-total correlations

Relationship with other health care professionals (57% of variance)

8.07 [1.11]

 

.925

 

Is able to verbally communicate effectively with other health

care professionals

8.10 [1.21]

0.691

 

0.757

Is courteous to co-workers

8.35 [1.11]

0.760

 

0.763

Respects the professional knowledge and skills of co-workers

8.31 [1.10]

0.782

 

0.765

Collaborates well with co-workers

8.31 [1.10]

0.811

 

0.848

Is accessible for appropriate communication about patients

8.37 [1.06]

0.611

 

0.728

Participates effectively as a member of the health care team

8.28 [1.13]

0.660

 

0.766

This physician presents him/herself in a professional manner

8.59 [0.92]

0.574

 

0.740

Communication with patients (7% of variance)

8.03 [1.07]

 

.900

 

Communicates effectively with patients

8.21 [1.15]

0.830

 

0.794

Communicates effectively with families

8.11 [1.24]

0.818

 

0.764

Shows compassion to patients and their families

8.36 [1.07]

0.721

 

0.812

Is courteous to patients and their families

8.56 [0.89]

0.656

 

0.772

Respects the rights of patients to make informed decisions

8.46 [0.96]

0.578

 

0.706

Is reasonably accessible to patients

8.28 [1.08]

0.579

 

0.700

Patient care (6% of variance)

8.29 [1.06]

 

.830

 

Accepts responsibility for patient care

8.64 [0.72]

0.748

 

0.720

Maintains confidentiality of patients

8.69 [0.77]

0.711

 

0.613

Accepts responsibility for professional actions

8.64 [0.86]

0.781

 

0.773

Responds appropriately in emergency situations

8.40 [1.11]

0.643

 

0.586