From: Quality of outpatient clinical notes: a stakeholder definition derived through qualitative research
System supports | Clinicians | Nurse/ancillary | Patients | Admin. |
---|---|---|---|---|
Reliability and accessibility (works well when you need it; you can get into it; notes available when you need them) | ✓ | ✓ | ||
Interoperability (integrated inpatient records, outpatient records, emergency department and pharmacy; information linked between facilities) | ✓ | ✓ | ||
Structures input well (ease of writing; links to templates; time efficient; limits copying and pasting; easy to correct errors) | ✓ | ✓ | ||
Structures output well (ease of viewing and reading; usable display; links to patient history including medical, surgical, medication, allergy and problem list information; links information between notes; links from diagnosis to occupational exposure; works well for security and patient privacy) | ✓ | ✓ | ✓ | ✓ |
Time (time with patient; time to write notes) | ✓ | ✓ | ||
Ancillary staff (available to help in clinic ) | ✓ | |||
Relationship with patient (good relationship facilitates good note) | ✓ | ✓ | ||
Workstations (place to see patients and write notes that is convenient) | ✓ | |||
Can correct errors | ✓ | |||
Patient computer (for patient to answer questions) | ✓ | |||
Education and training (sufficient training on how to write notes in the EHR and use templates or formats) | ✓ | ✓ | ✓ |