Two sides of the coin: patient and provider perceptions of health care delivery to patients from culturally and linguistically diverse backgrounds

Table 2 Health care provider profiles

Code	Gender	Occupation	Institution	Ethnic background	Exposure to CALD communities
HP01	female	Nutritionist	Population Health	Not CALD	Indirectly through project work
HP02	female	Anaesthetist, pre-admission	Public hospital	English	Directly, 20-30%
HP03	female	Nutritionist	Community & Primary Health services	Australian	Indirectly through consultation for resource development
HP04	male	GP	Community general practice	Australian (bilingual, Spanish)	Directly, 100%
HP05	female	GP	General Practice	Australian	Directly, <10%
HP06	female	Nutritionist	Population Health	Dutch	Indirectly, previous direct experience
HP07	female	Nurse (surgery)	Private hospital	Former Yugoslav	Directly, limited (<1%)
HP08	female	Audiologist	Public hospital	Australian	Directly,30-40%
HP09	female	Lifestyle management	Community Health	Caucasian	Directly,10-15%
HP10	female	GP	Private practice & refugee clinic	Australian (bilingual, Spanish)	Directly, 100% in refugee clinic, minority in general practice
HP11	male	Radiographer	Public hospital	Centro-eastern European	Directly, <10% patients
HP12	female	Occupational therapist	Community Health	Not CALD	Directly, 30-100% depending on project
HP13	female	Cardiac scientist	Public Hospital	Macedonian	Directly,15-20%
HP14	female	Coordinator, lifestyle programs	Community Health	Australian	Directly, 5-10%

ISSN: 1472-6963