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Table 2 Contact rates for different diagnoses, use of EPHC service at night, need for interpreter, long consultation, laboratory examination, and sickness certification 1

From: Immigrants’ use of emergency primary health care in Norway: a registry-based observational study

  Norway Poland Germany Somalia Iraq
Number of inhabitants (2008) 4 110 812 48 826 36 700 24 232 25 238
Number of contacts (any type) 1 129 631 5 018 2 484 7 978 8 935
Percentage contacts at night (0 am – 8 am) 10.4 (10.3 – 10.5) 10.3 (9.5 – 11.1) 8.2 (7.1 – 9.3) 14.7 (13.9 – 15.5) 15.5 (14.8 – 16.3)
Number of consultations (face-to-face with doctor) 832 505 4 555 2 051 7 338 8 116
Contact rates (per 100 inhabitants):      
All diagnoses 27.4 (27.4 – 27.5) 11.9 (10.9 – 13.0) 7.0 (5.8 – 8.2) 31.8 (30.5 – 33.1) 33.6 (32.3 – 34.5)
Non-specific pain 5.9 (5.9 – 5.9) 3.7 (3.6 – 3.9) 1.8 (1.6 – 1.9) 16.8 (16.3 – 17.2) 15.7 (15.2 – 16.1)
Injury 2.7 (2.7 – 2.7) 1.1 (1.0 – 1.1) 0.8 (0.7 – 0.9) 1.5 (1.4 – 1.7) 1.7 (1.6 – 1.9)
Psychiatric illness 3.4 (3.4 – 3.4) 0.8 (0.7 – 0.9) 0.5 (0.5 – 0.6) 2.4 (2.2 – 2.6) 2.8 (2.6 – 3.0)
Respiratory infections 3.6 (3.6 – 3.6) 1.7 (1.6 – 1.8) 0.9 (0.8 – 1.0) 4.9 (4.6 – 5.1) 4.8 (4.6 – 5.1)
Gastroenteritis 0.2 (0.2 – 0.3) 0.1 (0.1 – 0.2) 0.1 (0.1 – 0.1) 0.7 (0.6 – 0.8) 0.6 (0.5 – 0.7)
Rates of services (per100 consultations):      
Use of interpreter 0.2 (0.2 – 0.2) 12.6 (11.6 – 13.6) 2.6 (1.9 – 3.3) 16.0 (15.2 – 16.8) 15.7 (14.9 – 16.5)
Long consultation (> 20 minutes) 37.8 (37.7 – 37.9) 40.3 (38.9 – 41.7) 39.8 (37.7 – 41.9) 41.0 (39.9 – 42.1) 33.9 (32.9 – 34.9)
Use of laboratory 33.8 (33.7 – 33.9) 37.2 (35.8 – 38.6) 33.2 (31.2 – 35.2) 51.1 (50.0 – 52.2) 43.5 (42.4 – 44.6)
Sickness certification 7.8 (7.7 – 7.9) 17.6 (16.5 – 18.7) 13.6 (12.1 –15.1) 8.5 (7.9 – 9.1) 7.6 (7.0 – 8.2)
  1. 1Rates and percentages are adjusted for age and presented with 95% CI.