Table 3 Service performance scores (SPS) and clinic performance score (CPS) per facility
Facility | Service performance score (SPS) | Clinic performance score (CPS) | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Reception & Front station | Clinician’s consultation | HIV counselling | Pharmacy | Social worker’s assessment | Nutrition counselling | ||||||||
SPS | n | SPS | n | SPS | n | SPS | n | SPS | n | SPS | n | ||
1 | 71.4 | 5 | 87.5 | 4 | 65.7 | 5 | 75.0 | 4 | n.d. | 66.7 | 1 | 74.0 | |
2 | 100 | 5 | 92.0 | 5 | 86.7 | 5 | 100 | 3 | 85.2 | 3 | 94.4 | 3 | 91.7 |
3 | 69.5 | 5 | 63.2 | 1 | n.d. | n.d. | n.d. | n.d. | 67.9 | ||||
4 | 60.3 | 5 | 34.2 | 4 | 90.9 | 1 | 100 | 3 | n.d. | n.d. | 54.3 | ||
5 | 94.0 | 5 | 88.4 | 5 | 77.8 | 5 | 100 | 4 | 93.8 | 2 | 100 | 1 | 86.9 |
6 | 83.9 | 4 | 70.7 | 4 | n.d. | 100 | 1 | n.d. | n.d. | 76.7 | |||
7 | 81.8 | 5 | 65.8 | 5 | 32.5 | 3 | 0.0 | 1 | n.d. | n.d. | 62.4 | ||
8 | 95.2 | 3 | 96.5 | 3 | 54.8 | 2 | 100 | 2 | n.d. | n.d. | 84.1 | ||
9 | 72.7 | 4 | 50.7 | 4 | 58.3 | 3 | 75.0 | 2 | 28.6 | 1 | n.d. | 58.8 | |
10 | 62.3 | 5 | 34.5 | 3 | 76.5 | 4 | 100 | 1 | n.d. | n.d. | 60.5 | ||
11 | 60.7 | 3 | 68.9 | 3 | 70.0 | 3 | 66.7 | 3 | 11.1 | 1 | 0.0 | 1 | 63.2 |
12 | 69.6 | 4 | 60.7 | 3 | 71.4 | 3 | 83.3 | 3 | n.d. | 100 | 1 | 69.0 | |
13 | 50.0 | 3 | 40.0 | 3 | 25.0 | 2 | 75.0 | 2 | n.d. | n.d. | 39.7 | ||
14 | 61.8 | 4 | 33.3 | 3 | 67.5 | 4 | 100 | 1 | n.d. | 100 | 1 | 57.6 | |
15 | 92.5 | 5 | 74.3 | 4 | 75.9 | 4 | 100 | 2 | 100 | 1 | 100 | 1 | 82.0 |
16 | 85.7 | 5 | 71.1 | 5 | 72.5 | 5 | 100 | 5 | 88.9 | 2 | 100 | 1 | 77.7 |
Median | 72.1 | 67.3 | 70.7 | 100.0 | 87.0 | 100.0 | 68.5 | ||||||
IQR | 25.2 | 29.6 | 16.2 | 25.0 | 49.8 | 12.5 | 18.7 | ||||||