Skip to main content

Table 3 Suggestions for strategies based on barriers and drivers found

From: Medication reconciliation at hospital admission and discharge: insufficient knowledge, unclear task reallocation and lack of collaboration as major barriers to medication safety

Barriers and drivers

Implementation strategy

A lack of awareness of benefits of bundle

Process mapping of the medication reconciliation process to get insight into inefficiencies

The bundle does not meet the wishes or needs of professionals

Tailoring bundle to local barriers and needs of professionals

Compatibility

Use uniform and electronic forms between departments and between inpatient and outpatient setting

Insufficient knowledge of professionals

Inform, thoroughly, professionals about the medication reconciliation process

 

Use a training and implementation toolbox, including tools for transferring knowledge and forms for generating feedback

 

Generate feedback about professionals’ performance with quality indicators

Feedback

Use a central database for medication errors occurring in inpatient and outpatient settings to generate feedback

Collaboration between hospital and community caregivers

Adopt a multidisciplinary team approach including hospital and community caregivers generating a common purpose

Limited knowledge of patient

Encourage patient empowerment through medication education

Competitive spirit

Facilitate competition by publishing and comparing the performance of departments

Extra resources to measure indicators

Integrate the measurement of indicators with existing ICT tools

Unavailable information from community pharmacies

Adopt a regional or national electronic medication patient file

during out of office hours

 

Task reallocation

Reallocate tasks to those professionals who are best educated to perform medication reconciliation

 

Incorporate community pharmacists into the medication reconciliation process, due to their knowledge of comorbidities and medication history

Multiple interventions at once

Synthesise the implementation of different interventions when possible