Table 5 Characteristics and consequences of upsetting aggression reported in the 2009 survey
PHYSICAL AGGRESSION | NON PHYSICAL AGGRESSION | |
|---|---|---|
Reported aggression, N (%) | 120 (26.5) | 144 (31.8) |
Type of aggressor | ||
“External” | ||
Patient N (%) | 82 (68.3) | 52 (36.1) |
Patient’s relative or friends N (%) | 26 (21.7) | 35 (24.3) |
Other people N (%) | 3 (2.5) | 7 (4.9) |
“Internal” | ||
Colleague, staff N (%) | 9 (7.5) | 50 (44.7) |
Gender of aggressor | ||
Male | 91 (75.8) | 104 (72.2) |
Female | 29 (24.2) | 40 (27.8) |
Age of aggressor | ||
<29 | 28 (23.3) | 12 (8.3) |
30-39 | 39 (32.5) | 32 (22.2) |
40-49 | 26 (21.7) | 42 (29.2) |
50-59 | 14 (11.7) | 38 (26.4) |
60+ | 13 (10.8) | 20 (13.9) |
Result of aggression | ||
Fear | 27 (22.5) | 22 (15.3) |
Anger | 40 (33.3) | 65 (45.1) |
Distress | 18 (15.0) | 17 (11.8) |
Anxiety | 21 (17.5) | 35 (24.3) |
Humiliation | 8 (6.7) | 15 (10.4) |
Guilt | 6 (5.0) | 6 (4.2) |
Disappointment | 19 (15.8) | 40 (27.8) |
Helplessness | 27 (22.5) | 27 (18.8) |
Physical injury | 11 (9.2) | - |
No reaction | 31 (25.8) | 37 (25.7) |
Desire for revenge | 11 (9.2) | 22 (15.3) |
Feeling of being wrong | 20 (16.7) | 35 (24.3) |
Intention to change place of study/work | 25 (20.8) | 52 (36.1) |
Intention to change behavior | 27 (22.5) | 23 (16.0) |
Reporting | ||
The aggression was reported to superiors | 58 (48.3) | 52 (36.1) |
The aggression was reported to friends or relatives | 28 (19.4) | |
The aggression was reported to a physician at A&E | 4 (3.3) | 1 (0.69) |
The aggression was reported to the police | 7 (5.8) | |
The aggression was not reported | 51 (42.5) | 63 (43.8) |