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Table 3 Views of health service users in the two districts about the quality of the service they received from government and private facilities

From: Does contracting of health care in Afghanistan work? Public and service-users' perceptions and experience

Views of service users

Proportion (weighted %) of service users

 

SM district

NGO district

Government service users

  

Reception from health worker good or very good

671/836 (80)

968/1258 (76)

Quality of care better than expected

312/837 (37)

604/1257 (48)

Satisfied with overall care

563/841 (67)

845/1258 (67)

Private service users

  

Reception from health worker good or very good

557/581 (96)

92/99 (93)

Quality of care better than expected

396/580 (68)

36/100 (35)

Satisfied with overall care

487/583 (84)

46/99 (47)

  1. In SM district government health services were provided mainly by contracting the Provincial Health Office under the Strengthening Mechanism; in NGO district the services were provided mainly by a contracted NGO.