|
The speed of the admission (registration) process
|
1.3
|
0.91 to 1.9
|
0.15
|
|
The timeliness with which your care was delivered
|
1.4
|
0.98 to 1.9
|
0.06
|
|
Helping you understand your medical condition
|
2.2
|
1.5 to 3.2
|
< 0.001
|
|
Involving you in decision making
|
1.2
|
0.82 to 1.8
|
0.31
|
|
The amount of time spent with you
|
1.3
|
0.87 to 1.9
|
0.20
|
|
Our team calling you by your name
|
0.82
|
0.52 to 1.3
|
0.38
|
|
Our staff genuinely caring for you as an individual
|
2.0
|
1.3 to 3.0
|
0.001
|
|
Our "whole person" approach to patient care
|
2.0
|
1.4 to 2.9
|
< 0.001
|
|
CTCA medical oncologist
|
2.2
|
1.6 to 3.1
|
< 0.001
|
|
Gender (female as referent group)
|
0.68
|
0.51 to 0.91
|
0.009
|
|
Treatment History (previously treated as referent group)
|
1.5
|
1.1 to 1.9
|
0.01
|
|
Age (used as continuous variable)
|
0.99
|
0.98 to 1.01
|
0.81
|
|
CTCA Center (overall effect)
| | |
0.02
|
|
Midwestern versus Southwestern
|
0.71
|
0.51 to 0.99
|
0.04
|
|
Eastern versus Southwestern
|
0.60
|
0.41 to 0.88
|
0.009
|
|
Survey Year (overall effect)
| | |
0.03
|
|
2008 versus 2007
|
1.00
|
0.72 to 1.4
|
0.98
|
|
2009 versus 2007
|
1.50
|
1.1 to 2.2
|
0.02
|
