Table 7 Multivariate Logistic Regression Analysis

The speed of the admission (registration) process

1.3

0.91 to 1.9

0.15

The timeliness with which your care was delivered

1.4

0.98 to 1.9

0.06

Helping you understand your medical condition

2.2

1.5 to 3.2

< 0.001

Involving you in decision making

1.2

0.82 to 1.8

0.31

The amount of time spent with you

1.3

0.87 to 1.9

0.20

Our team calling you by your name

0.82

0.52 to 1.3

0.38

Our staff genuinely caring for you as an individual

2.0

1.3 to 3.0

0.001

Our "whole person" approach to patient care

2.0

1.4 to 2.9

< 0.001

CTCA medical oncologist

2.2

1.6 to 3.1

< 0.001

Gender (female as referent group)

0.68

0.51 to 0.91

0.009

Treatment History (previously treated as referent group)

1.5

1.1 to 1.9

0.01

Age (used as continuous variable)

0.99

0.98 to 1.01

0.81

CTCA Center (overall effect)

0.02

   Midwestern versus Southwestern

0.71

0.51 to 0.99

0.04

   Eastern versus Southwestern

0.60

0.41 to 0.88

0.009

Survey Year (overall effect)

0.03

   2008 versus 2007

1.00

0.72 to 1.4

0.98

   2009 versus 2007

1.50

1.1 to 2.2

0.02