Table 2 Service Quality Items: Operations and Services
How satisfied are you with: | Completely Satisfied | Not Completely Satisfied |
|---|---|---|
The ease of the admission (registration) process (n = 2000) | 1675 (83.8) | 325 (16.3) |
The speed of the admission (registration) process (n = 1988) | 1645 (82.7) | 343 (17.3) |
The timeliness with which your care was delivered (n = 1985) | 1327 (66.9) | 658 (33.1) |