Skip to main content

Table 3 Non-attendance rates in different subgroups of participants using the WAS (n = 5 641)

From: A web-based appointment system to reduce waiting for outpatients: A retrospective study

Variable

Non-attendance, no. (%)

Pvalue

Overall

812/5641 (14.4)

_

Department

 

< 0.001

   Neurosurgery

144/829(28.6)

_

   General surgery

14/69(28.1)

_

   Urology

20/112(17.9)

_

   Obstetrics and Gynecology

140/787(17.8)

_

   Ophthalmology

73/416(17.5)

_

   Other

421/3428(12.3)

_

Day of the week

 

< 0.001

   Sunday

6/51(0.9)

_

   Monday

224/1230(18.2)

_

   Tuesday

160/1241(12.9)

_

   Wednesday

146/919(15.9)

_

   Thursday

126/965(13.1)

_

   Friday

125/970(12.9)

_

   Saturday

25/265(9.6)

_

Hours of the day

 

< 0.001

   08:00 to 11:00

442/4138(10.7)

_

   13:00 to 16:00

370/1503(24.6)

_