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Table 2 Mean score and variance of the quality indicators

From: Different patient subgroup, different ranking? Which quality indicators do patients find important when choosing a hospital for hip- or knee arthroplasty?

Assignment

Quality indicator

Mean

VAR

1. Patient experience indicators (CQI themes)

   
 

Conduct of doctors

3.76

0.36

 

Pain control

2.46

0.74

 

Conduct of nurses

2.42

0.51

 

Information about new medication

1.34

0.45

2. Clinical performance indicators

   
 

Procedures to prevent adverse effects of thrombosis

4.38

1.69

 

Information provision before surgery

4.35

2.71

 

The occurrence and prevention of deep wound infections

4.13

2.07

 

Registration of complications related to THA/TKA

3.16

2.14

 

Transfusion of homologous blood

2.98

2.29

 

National registration of orthopaedic implants

1.97

1.97

3. Indicators about hospital services

   
 

Specialist areas of orthopaedist

5.46

3.12

 

Information provision approach

4.77

2.68

 

Contact with hospital after surgery and hospital discharge

4.52

2.12

 

Number of performed total knee- or hip replacements among adults in a year

4.40

4.06

 

Number of orthopaedists in the hospital

3.84

3.03

 

Group-hospital admission

3.19

3.16

 

Number of performed total knee- or hip replacements among children in a year

1.80

1.30

  1. Mean CQI themes: range 1-4; Mean clinical performance indicators: range 1-6; Mean indicators about hospital services: range 1-7.