From: Development and applicability of Hospital Survey on Patient Safety Culture (HSOPS) in Japan
 |  | M | SD | F1 | F2 | F3 | F4 | F5 | F6 | F7 | F8 | F9 | F10 | F11 | F12 |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
D1 | When a mistake is made, but is caught and corrected before affecting the patient, how often is this reported? | 3.71 | 1.1 | .70 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
D2 | When a mistake is made, but has no potential to harm the patient, how often is this reported? | 4.05 | 1.1 | .99 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
D3 | When a mistake is made that could harm the patient, but does not, how often is this reported? | 4.13 | 1.1 | .86 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
A15 | Patient safety is never sacrificed to get more work done. | 3.42 | 0.9 | Â | .44 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
A18 | Our procedures and systems are good at preventing errors from happening. | 3.49 | 0.8 | Â | .58 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
A10* | It is just by chance that more serious mistakes don't happen around here. | 3.36 | 1.0 | Â | .55 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
A17* | We have patient safety problems in this unit. | 3.54 | 0.9 | Â | .61 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
B1 | My supervisor/manager says a good word when he/she sees a job done according to established patient safety procedures. | 3.12 | 0.9 | Â | Â | .55 | Â | Â | Â | Â | Â | Â | Â | Â | Â |
B2 | My supervisor/manager seriously considers staff suggestions for improving patient safety. | 3.45 | 0.9 | Â | Â | .75 | Â | Â | Â | Â | Â | Â | Â | Â | Â |
B3* | Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts. | 4.00 | 0.9 | Â | Â | .49 | Â | Â | Â | Â | Â | Â | Â | Â | Â |
B4* | My supervisor/manager overlooks patient safety problems that happen over and over. | 4.10 | 0.9 | Â | Â | .65 | Â | Â | Â | Â | Â | Â | Â | Â | Â |
A6 | We are actively doing things to improve patient safety. | 3.75 | 0.8 | Â | Â | Â | .66 | Â | Â | Â | Â | Â | Â | Â | Â |
A9 | Mistakes have led to positive changes here. | 3.52 | 0.8 | Â | Â | Â | .64 | Â | Â | Â | Â | Â | Â | Â | Â |
A13 | After we make changes to improve patient safety, we evaluate their effectiveness. | 3.17 | 0.8 | Â | Â | Â | .55 | Â | Â | Â | Â | Â | Â | Â | Â |
A1 | People support one another in this unit. | 3.90 | 0.8 | Â | Â | Â | Â | .82 | Â | Â | Â | Â | Â | Â | Â |
A3 | When a lot of work needs to be done quickly, we work together as a team to get the work done. | 3.77 | 0.8 | Â | Â | Â | Â | .81 | Â | Â | Â | Â | Â | Â | Â |
A4 | In this unit, people treat each other with respect. | 3.49 | 0.9 | Â | Â | Â | Â | .71 | Â | Â | Â | Â | Â | Â | Â |
A11 | When one area in this unit gets really busy, others help out. | 3.74 | 0.9 | Â | Â | Â | Â | .64 | Â | Â | Â | Â | Â | Â | Â |
C2 | Staff will freely speak up if they see something that may negatively affect patient care. | 3.42 | 0.9 | Â | Â | Â | Â | Â | .62 | Â | Â | Â | Â | Â | Â |
C4 | Staff feel free to question the decisions or actions of those with more authority. | 3.38 | 1.0 | Â | Â | Â | Â | Â | .65 | Â | Â | Â | Â | Â | Â |
C6* | Staff are afraid to ask questions when something does not seem right. | 3.57 | 1.0 | Â | Â | Â | Â | Â | .52 | Â | Â | Â | Â | Â | Â |
C1 | We are given feedback about changes put into place based on event reports. | 3.28 | 0.9 | Â | Â | Â | Â | Â | Â | .63 | Â | Â | Â | Â | Â |
C3 | We are informed about errors that happen in this unit. | 3.86 | 0.9 | Â | Â | Â | Â | Â | Â | .77 | Â | Â | Â | Â | Â |
C5 | In this unit, we discuss ways to prevent errors from happening again. | 3.58 | 0.9 | Â | Â | Â | Â | Â | Â | .80 | Â | Â | Â | Â | Â |
A8* | Staff feel like their mistakes are held against them. | 2.90 | 1.0 | Â | Â | Â | Â | Â | Â | Â | .68 | Â | Â | Â | Â |
A12* | When an event is reported, it feels like the person is being written up, not the problem. | 3.13 | 1.0 | Â | Â | Â | Â | Â | Â | Â | .78 | Â | Â | Â | Â |
A16* | Staff worry that mistakes they make are kept in their personnel file. | 3.58 | 0.9 | Â | Â | Â | Â | Â | Â | Â | .56 | Â | Â | Â | Â |
A2 | We have enough staff to handle the workload. | 2.58 | 1.1 | Â | Â | Â | Â | Â | Â | Â | Â | .44 | Â | Â | Â |
A5* | Staff in this unit work longer hours than is best for patient care. | 2.71 | 1.1 | Â | Â | Â | Â | Â | Â | Â | Â | .36 | Â | Â | Â |
A7* | We use more agency/temporary staff than is best for patient care. | 3.76 | 1.0 | Â | Â | Â | Â | Â | Â | Â | Â | .19 | Â | Â | Â |
A14* | We work in "crisis mode," trying to do too much, too quickly. | 3.08 | 1.0 | Â | Â | Â | Â | Â | Â | Â | Â | .79 | Â | Â | Â |
F1 | Hospital management provides a work climate that promotes patient safety. | 3.63 | 0.8 | Â | Â | Â | Â | Â | Â | Â | Â | Â | .63 | Â | Â |
F8 | The actions of hospital management show that patient safety is a top priority. | 3.39 | 0.9 | Â | Â | Â | Â | Â | Â | Â | Â | Â | .61 | Â | Â |
F9* | Hospital management seems interested in patient safety only after an adverse event happens. | 3.23 | 1.0 | Â | Â | Â | Â | Â | Â | Â | Â | Â | .53 | Â | Â |
F4 | There is good cooperation among hospital units that need to work together. | 3.47 | 0.8 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | .61 | Â |
F10 | Hospital units work well together to provide the best care for patients. | 3.47 | 0.8 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | .67 | Â |
F2* | Hospital units do not coordinate well with each other. | 2.96 | 0.9 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | .61 | Â |
F6* | It is often unpleasant to work with staff from other hospital units. | 3.24 | 0.9 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | .56 | Â |
F3* | Things "fall between the cracks" when transferring patients from one unit to another. | 3.03 | 0.9 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | .63 |
F5* | Important patient care information is often lost during shift changes. | 3.23 | 0.8 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | .66 |
F7* | Problems often occur in the exchange of information across hospital units. | 3.15 | 0.8 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | .72 |
F11* | Shift changes are problematic for patients in this hospital. | 3.25 | 0.8 | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | .53 |