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Table 6 Results obtained after converting the PHCC into the FHU, for the whole sample of units (point estimates for costs and 95% confidence intervals for the remaining PIs, and percentage differences of averages)

From: Using discrete event simulation to compare the performance of family health unit and primary health care centre organizational models in Portugal

Indicator

Before Conversion

After Conversion

Difference between averages

Accessibility

   

Number of days required to schedule a medical consultation

[24; 34]

[14; 17]

-45%

Time spent in the waiting room waiting for a medical consultation (min.)

[48; 70]

[33; 43]

-36%

Time spent in the waiting room waiting for an acute/emergency consultation (min.)

[9; 21]

[12; 15]

-12%

Time spent in the waiting room waiting for a nursing type 1 consultation (min.)

[4; 8]

[3; 5]

-38%

Time spent in the waiting room waiting for a nursing type 2 consultation (min.)

[7; 13]

[5; 8]

-38%

Productivity

   

Annual number of medical consultations per physician

[4037; 4463]

[4390; 4688]

7%

Annual number of nursing consultations per nurse

[2581; 2695]

[2589; 3169]

9%

Annual number of emergency/acute consultations per physician

[567; 799]

[616; 772]

2%

Costs

   

Annual costs with professionals (1000000€) (and with 10% increase in each type of cost, after the conversion, in italic)

15

(15)

19

(19)

25%

38%

Annual costs with means of diagnostic, medication and other treatments per primary care unit (1000000€) (and with 10% increase in each type of cost, after the conversion, in italic)

41

(41)

35

(34)

-16%

-7%

Annual total costs (1000000€) (and with 10% increase in each type of cost, after the conversion, in italic)

57

(57)

54

(53)

-5%

5%