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Table 3 The degree of involvement of client councils in decision-making on various topics for which they have the right to consent

From: Legal rights of client councils and their role in policy of long-term care organisations in the Netherlands

ISSUES

 

Not

involved

Only informa tive

Right

to be

consulted

Right to consent

Don't know

 

N

%

%

%

%

%

Organisation of care

498

21

26

31

19

3

Food and drink

510

7

16

42

36

1

Complaints procedure

497

5

27

37

27

3

Respectful treatment and privacy

501

5

24

41

27

3

Choice of improvement projects

505

4

21

50

22

3

Variety of activities

508

8

32

36

21

2

CQI research

466

5

35

37

18

3