Table 7 Differences in attributes of quality (bivariate analysis) - Ghana
| Â | Hospitals | Health Centers, Clinics & Other Facilities | ||||
|---|---|---|---|---|---|---|
| Â | Mean Value | Signific. Level p-value | Mean Value | P | ||
| Â | Public (n = 42) | NGO (n = 12) | Â | Public (n = 216) | NGO (n = 116) | Â |
BASIC | Â | Â | Â | Â | Â | Â |
Catchment area population | 64,751 | 132,784 | 0.297 | 23,213 | 25,286 | 0.432 |
STRUCTURE | Â | Â | Â | Â | Â | Â |
Infrastructure and equipment | Â | Â | Â | Â | Â | Â |
Physical infrastructure(# of amenities) | 4.8 | 4.7 | 0.471 | 3.4 | 4.2 | 0.000 |
Examination room (# of items present) | 8.2 | 4.9 | 0.000 | 5.8 | 7.4 | 0.000 |
Management | Â | Â | Â | Â | Â | Â |
System for review of management (%) | 98.0 | 100.0 | 0.590 | 65.5 | 39.8 | 0.000 |
System for collecting client opinion (%) | 83.1 | 85.8 | 0.470 | 49.9 | 58.7 | 0.027 |
Routine quality assurance program (%) | 73.0 | 49.8 | 0.389 | 21.2 | 8.2 | 0.002 |
Last supervisory visit within 6 mths (%) | 88.8 | 83.1 | 0.260 | 76.9 | 58.2 | 0.002 |
Availability of services | Â | Â | Â | Â | Â | Â |
Number of days FP services provided | 5.7 | 4.8 | 0.018 | 6.1 | 6.4 | 0.048 |
Trained provider always present (%) | 98.0 | 100.0 | 0.590 | 37.4 | 53.6 | 0.006 |
# of FP methods offered (out of 14) | 10.5 | 5.7 | 0.000 | 6.5 | 6.4 | 0.836 |
# of other reproductive health services offered (out of 6) | 5.5 | 4.8 | 0.035 | 4.0 | 4.2 | 0.268 |
Counseling | Â | Â | Â | Â | Â | Â |
# of protocols on FP counseling(out of 5) | 2.4 | 1.1 | 0.002 | 1.2 | 2.4 | 0.000 |
# of visual aids for demonstrating use of FP (out of 9) | 5.0 | 3.8 | 0.081 | 3.7 | 3.9 | 0.397 |
Facility has private room for FP counseling (%) | 77.4 | 78.7 | 0.600 | 76.8 | 84.4 | 0.119 |
Whether there is an individual client card for FP (%) | 100.0 | 76.9 | 0.001 | 90.5 | 82.6 | 0.072 |
Number of years of FP experience of providers | Â | Â | Â | Â | Â | Â |
PROCESS | Â | Â | Â | Â | Â | Â |
Waiting time 1 (minutes) | 30.8 | 38.0 | 0.612 | 24.5 | 33.2 | 0.149 |
Interpersonal | Â | Â | Â | Â | Â | Â |
Privacy ensured during examination (%) | 73.8 | 71.6 | 0.096 | 83.1 | 90.5 | 0.008 |
Asked clients about concerns with methods or currently used method (%) | 78.3 | 84.9 | 0.270 | 73.5 | 83.4 | 0.089 |
Confidentiality assured (%) | 37.0 | 40.8 | 0.355 | 46.5 | 36.1 | 0.311 |
Provider explained method use (%) | 70.1 | 70.1 | 0.856 | 75.7 | 73.3 | 0.248 |
Provider prescribed injectable (%) | 68.3 | 68.8 | 0.761 | 71.9 | 81.1 | 0.555 |
Technical | Â | Â | Â | Â | Â | Â |
Reproductive history (out of 11) | 3.0 | 2.6 | 0.438 | 2.2 | 2.2 | 0.822 |
Physical examination (out of 5) | 2.4 | 2.4 | 0.883 | 2.2 | 2.2 | 0.529 |
Injectable procedure 2 (out of 9) | 6.6 | 6.3 | 0.337 | 6.1 | 6.6 | 0.007 |
Duration of consultation (minutes) | 28.3 | 24.1 | 0.466 | 25.9 | 22.8 | 0.251 |