Table 2 Study Scheduler Script for Incoming Calls

1. Confirm eligibility.

2. Obtain verbal consent for the baseline survey.

3. Stage the subject if the subject is unsure about scheduling, using Tables 3 and 4.

4. Schedule the mammogram. If the appointment is <= 24 months from the prior mammogram, reaffirm the importance of keeping on a 12-24 month interval schedule, and remind her to keep the appointment.

5. If a woman wants to schedule or confirm an appointment that is inappropriately far in the future, deliver a brief message reminding the woman that Fallon PCPs recommend mammograms every 12-24 months as the best way to find curable breast cancers. Offer to schedule at a more appropriate interval.

6. Administer the brief baseline survey questions that has 6 socio-demographic questions about ethnicity/race, educational level, working status, smoking, marital and income status.