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Table 1 Patient safety course themes and learning goals

From: Residents' intentions and actions after patient safety education

Themes Learning goals: after the course residents can...
1. Principles of patient safety - Explain definitions and give examples of incidents. - Point out main research outcomes concerning the occurrence of adverse events. - Describe the roles of different parties regarding patient safety.
2. Human factors - Explain how incidents can occur. - Describe the role of human factors with regard to patient safety. - Demonstrate ways to minimize risks related to human factors. - Explain what health care can learn from other high-risk industries.
3. Effective teamwork - Describe different aspects of effective teamwork. - Recognize aspects of teamwork that can be risky and explain why they can be risky. - Clarify why an open culture is important for improving patient safety. - Explain ways to cope with the hierarchical structure in a hospital while protecting the safety for patients. - Express ways to improve information transfer (verbal and written). - Explain why giving and receiving feedback is important. - Describe how (other) team factors can be improved.
4. Contribution to safer care - Clarify risks of the hospitals' processes. - Recognize unsafe situations or processes in an early stage. - Demonstrate what should be done when an unsafe situation or process is noticed. - Describe what and how we can learn from analyzing incidents. - Point out different methods that can be used to analyze incidents/risky processes - Demonstrate analysis of own perceived incidents. - Describe other methods that can improve the safety of patients.
5. Medico-legal aspects of patient safety - Explain the role of protocols. - Demonstrate what to do after an incident has occurred. - Clarify what a patient may be told when an incident has occurred. - Point out how patients want to be approached after an incident. - Describe potential consequences of an incident. - Suggest actions that reduce the risk for claims.