Skip to main content

Table 4 Overview of patient and contact characteristics and incident rate in each category

From: Patient safety in out-of-hours primary care: a review of patient records

Variable   Number of contacts (%)
N = 1145
Number of incidents (%)
N = 27
Incident rate (per 100 contacts)3
Gender Male 520 (45.4) 13 (48.1) 2.5
  Female 625 (54.6) 14 (51.9) 2.2
High-risk patient 1 Yes 307 (26.8) 14 (51.9) 4.6
  No 838 (73.2) 13 (48.1) 1.6
Earlier contact with their own GP 2 Yes 139 (12.1) 5 (18.5) 3.6
  No 1006 (87.9) 22 (81.5) 2.2
Type of contact Telephone advice 412 (36) 10 (37.0) 2.4
  Consultation at GP cooperative 629 (54.9) 13 (48.1) 2.1
  Home visit 104 (9.1) 4 (14.8) 3.8
Time of contact Day (8 am - 5 pm) 495 (43.2) 11 (40.7) 2.2
  Evening (5 - 11 pm) 519 (45.3) 10 (37.0) 1.9
  Night (11 pm - 8 am) 129 (11.3) 6 (22.2) 4.7
  Missing 2 (0.2) 0 (0) 0
Degree of urgency U1 (life-threatening, immediate care) 14 (1.2) 0 (0) 0
  U2 (acute, evaluation within one hour) 57 (5.0) 1 (3.7) 1.8
  U3 (urgent, evaluation within a few hours) 393 (34.3) 13 (48.1) 3.3
  U4 (routine, no time pressure) 681 (59.9) 13 (48.1) 1.9
Total   1145 27 2.4
  1. 1High-risk patients were defined as patients with one or more of the following conditions: cardiac and vascular disease, diabetes mellitus, asthma/COPD, polypharmacy (> 5 medications), immune system disease, malignity (active), pregnancy.
  2. 2Earlier was defined as within two weeks prior to the index contact.
  3. 3The incident rates did not differ significantly in the multivariate regression analysis.