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Table 2 Factors associated with accessing welfare rights advice services

From: "Done more for me in a fortnight than anybody done in all me life." How welfare rights advice can help people with cancer

Factors elicited at interview

Number of participants

Some benefit(s) already in place prior to specialist service

 

   Yes

11

   No

11

Number of benefits obtained per person

 

   0

3

   1

10

   2

5

   3

3

   4

1

How participant found out about welfare rights advice service

 

   Advertising

3

   Benefits Agency Worker

1

   Cancer Information Centre

1

   Cancer Specialist Nurse

4

   District Nurse

1

   Hospital information pack

1

   Macmillan Nurse

5

   Macmillan Support Worker

1

   Support Group

2

   Unsure

1

   Word of mouth

1

   Work colleague

1

Referral to welfare rights service

 

   Benefits Agency Worker

1

   Cancer Information Centre

1

   Cancer Specialist Nurse

1

   Family/friend

5

   Macmillan Nurse

4

   Macmillan Support Worker

1

   Self

8

   Unsure

1

Location of welfare rights advice

 

   Cancer Information Centre

4

   Home

17

   Telephone

1

Approximate time between diagnosis and receipt of advice

 

   Same Day

2

   2-4 weeks

1

   1-6 months

5

   6-12 months

2

   Over 2 years

4

   10+ years

2

   Unsure

6