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Table 1 Content of the patient safety course

From: Do specialty registrars change their attitudes, intentions and behaviour towards reporting incidents following a patient safety course?

Themes Objectives Educational methods References
1. Kick-off Get to know each other and explore the existing prejudices concerning errors and incidents within the group. Make agreements on confidentiality. Plenary session; group discussions; case presentations.  
2. Background of patient safety Outline the history, how the concepts have been determined and the current national and international positions of patient safety. Plenary session; group discussions. Baker et al. 2004 [32]
Willems 2004 [10]
3. Human Error Give insight into human factors as a major source for learning from errors and incidents with a link to safety in the aviation industry. Plenary session; group discussions. Dekker 2002 [37]
Casey 2008 [38]
4. Proceeding after an incident Practice skills on how to approach colleagues after an incident has occurred. Experiential learning in small groups; interview, role-play, reflection Gallagher et al. 2003 [39]
Chan et al. 2005 [40]
Gawande 2002 [41]
Newman 1996 [42]
5. Medico-legal aspects of critical incidents Transfer knowledge about the medico-legal aspects of critical incidents in health care. Plenary session; group discussions; summative knowledge test. Legemaate et al. 2007 [43]
6. Learning from errors Explain and apply methods for analysing incidents and processes such as analysing the root causes and initiating risk analysis. Plenary session; group discussions; experiential learning in small groups. Habraken et al. 2009 [44]
van Vuren 1999 [45]
7. A view from the sharp end Give an explanation of the potential risks that can be found in the design of systems and products. Plenary session; group discussions. Barach and Small 2000 [8]
8. Contact with a patient after an incident Practice difficult conversations focused on how to approach a patient after an incident has occurred. Guided role-play in small groups with experienced actors. Duclos et al. 2005 [46]
Gallagher et al. 2005 [47]
9. Tips and Tools for daily practice Convert the knowledge and experiences gathered into initiatives for improving safety in daily practice. Plenary session; group discussions. Jagsi et al. 2005 [17]
Volpp et al. 2003 [16]