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  1. Measuring patient satisfaction has become an important parameter of the continuous quality assessment and improvement in anaesthesia services. The aim of this study was to assess the level of patient satisfact...

    Authors: Yonatan Mehari Andemeskel, Traudl Elsholz, Ghidey Gebreyohannes and Eyasu H. Tesfamariam
    Citation: BMC Health Services Research 2019 19:669
  2. Marketing arguably is the most critical administrative responsibility associated with the pursuit and realization of growth and prosperity, making prowess in the discipline essential for any healthcare institu...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2018 18(Suppl 3):922

    This article is part of a Supplement: Volume 18 Supplement 3

  3. Treatment costs for children with growth hormone (GH) deficiency are subsidized by the government in Japan if the children meet clinical criteria, including height limits (boys: 156.4 cm; girls: 145.4 cm). How...

    Authors: Eri Maeda, Takahiro Higashi, Tomonobu Hasegawa, Susumu Yokoya, Takahiro Mochizuki, Tomohiro Ishii, Junko Ito, Susumu Kanzaki, Akira Shimatsu, Koji Takano, Toshihiro Tajima, Hiroyuki Tanaka, Yusuke Tanahashi, Akira Teramoto, Toshiro Nagai, Kunihiko Hanew…
    Citation: BMC Health Services Research 2016 16:602
  4. In 2014 and 2015, biosimilars for the drugs filgrastim, infliximab, and insulin glargine were approved for use in Canada. The introduction of biosimilars in Canada could provide significant cost savings for th...

    Authors: Kerry Mansell, Hishaam Bhimji, Dean Eurich and Holly Mansell
    Citation: BMC Health Services Research 2019 19:827

    The Correction to this article has been published in BMC Health Services Research 2019 19:972

  5. In most developing countries, healthcare cost is mainly paid at the time of sickness and out-of-pocket at the point of service delivery which potentially could inhibit access. The total economic cost of illness f...

    Authors: Tsega Hagos Mirach, Getu Debalkie Demissie and Gashaw Andargie Biks
    Citation: BMC Health Services Research 2019 19:544
  6. Social media platforms offer unique opportunities for patients and families to provide real-time feedback on their healthcare experiences. Consumer-generated social media ratings of hospitals tend to reflect t...

    Authors: Yue Li, Xueya Cai and Matthew Wang
    Citation: BMC Health Services Research 2019 19:260
  7. The standard 11-days IMCI (Integrated Management of Childhood Illness) training course (standard IMCI) has faced barriers such as high cost to scale up. Distance learning IMCI training program was developed as...

    Authors: Lulu M. Muhe, Nemes Iriya, Felixambrose Bundala, Mary Azayo, Maryam Juma Bakari, Asia Hussein and Theopista John
    Citation: BMC Health Services Research 2018 18:547
  8. HIV treatment models in Africa are labour intensive and require a high number of skilled staff. In this context, task-shifting is considered a feasible alternative for ART service delivery. In 2006, a lay heal...

    Authors: Megan Landes, Courtney Thompson, Edson Mwinjiwa, Edith Thaulo, Chrissie Gondwe, Harriet Akello and Adrienne K. Chan
    Citation: BMC Health Services Research 2017 17:341
  9. Private facilities are the first place of care seeking for many sick children. Involving these facilities in child health interventions may provide opportunities to improve child welfare. The objective of this...

    Authors: Elizeus Rutebemberwa, Esther Buregyeya, Sham Lal, Sîan E. Clarke, Kristian S. Hansen, Pascal Magnussen, Philip LaRussa and Anthony K. Mbonye
    Citation: BMC Health Services Research 2016 16:268
  10. In 2016, Oregon became the first of eight states to allow pharmacists to directly prescribe hormonal contraception (HC), including the pill, patch, or ring, without a clinic visit. In the two years following t...

    Authors: Maria I. Rodriguez, Blair G. Darney, Alison B. Edelman, Kimberly Yee, Lorinda B. Anderson and K. John McConnell
    Citation: BMC Health Services Research 2019 19:207
  11. Increasing demand for hospital services by older people is a major concern for Australian health care providers. To date there has been little in-depth research that encompasses contextual and systems factors ...

    Authors: Richard L. Reed, Linda Isherwood and David Ben-Tovim
    Citation: BMC Health Services Research 2015 15:525
  12. Transition programs in health care for young persons with special health care needs aim to maximize lifelong functioning. Exploring health care professionals’ perspective may increase the possibility of succes...

    Authors: Carina Sparud-Lundin, Malin Berghammer, Philip Moons and Ewa-Lena Bratt
    Citation: BMC Health Services Research 2017 17:260
  13. Modern marketing thought heavily emphasizes the need for healthcare providers to possess a customer orientation, placing patients at the focal point of attention within health and medical establishments. This ...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2018 18(Suppl 3):929

    This article is part of a Supplement: Volume 18 Supplement 3

  14. Previous research into improving patient safety has emphasised the importance of responding to and learning from concerns raised by service users and carers. Expertise gained by the experiences of service user...

    Authors: Kathryn Berzins, Gemma Louch, Mark Brown, Jane K. O’Hara and John Baker
    Citation: BMC Health Services Research 2018 18:644
  15. To determine whether an integrated approach to coordination of care influences hospitalization and clinical outcomes in a chronic neurological disease, amyotrophic lateral sclerosis.

    Authors: Valérie Cordesse, Florence Sidorok, Priscilla Schimmel, Josiane Holstein and Vincent Meininger
    Citation: BMC Health Services Research 2015 15:134
  16. Due to increasing international migration, Sweden has become a multicultural and multilingual society, with about 19% of the population born abroad, which imposes high demands on the healthcare sector and inte...

    Authors: Emina Hadziabdic and Katarina Hjelm
    Citation: BMC Health Services Research 2019 19:727
  17. Because of the increased life-expectancy of persons with HIV, the need for age-appropriate colorectal cancer screening among these patients will increase. We examined rates of colorectal cancer screening among...

    Authors: Tony Antoniou, Nathaniel Jembere, Refik Saskin, Alexander Kopp and Richard H Glazier
    Citation: BMC Health Services Research 2015 15:51
  18. Reform of health services has given primary care facilities increased responsibility for patients with serious mental disorders (SMD). There has also been a growing awareness of the high somatic morbidity amon...

    Authors: Øystein Hetlevik, Magne Solheim and Sturla Gjesdal
    Citation: BMC Health Services Research 2015 15:66
  19. Measuring quality of care is essential to improve primary care. Quality of primary care for patients is usually assessed by patient satisfaction questionnaires. However, patients may not be able to judge quali...

    Authors: Raphaël Tièche, Bruno R. da Costa and Sven Streit
    Citation: BMC Health Services Research 2016 16:373
  20. There has been a substantial increase in the number of on-line health care grading sites that offer patient feedback on physicians, staff and hospitals. Despite a growing interest among some consumers of medic...

    Authors: Christopher M. Burkle and Mark T. Keegan
    Citation: BMC Health Services Research 2015 15:416
  21. Oesophagectomy is a major procedure with known side effects and reduced postoperative quality of life (QOL). It has been shown that support of patients in their new life situation is often lacking. Knowledge a...

    Authors: Marlene Malmström, Rosemarie Klefsgard, Bodil Ivarsson, Maria Roman and Jan Johansson
    Citation: BMC Health Services Research 2015 15:96
  22. Treatment services to patients with substance use disorders (SUDs), including those mandated to treatment, needs to be evaluated and evidence based. The Norwegian Municipal Health Care Act calls for mandated t...

    Authors: Adrian R. Pasareanu, John-Kåre Vederhus, Anne Opsal, Øistein Kristensen and Thomas Clausen
    Citation: BMC Health Services Research 2016 16:291
  23. Rising workload in general practice has been a recent cause for concern in several countries; this is also the case in Norway. Long working hours and heavy workload seem to affect recruitment and retention of ...

    Authors: Tone Morken, Ingrid Keilegavlen Rebnord, Kjell Maartmann-Moe and Steinar Hunskaar
    Citation: BMC Health Services Research 2019 19:434
  24. A high proportion of African women utilize family planning (FP) services. Accordingly, incorporating HIV testing into FP services may strategically target the first WHO 90–90-90 goal of 90% of people living wi...

    Authors: McKenna C. Eastment, George Wanje, Barbra A. Richardson, Faiza Nassir, Emily Mwaringa, Ruanne V. Barnabas, Kenneth Sherr, Kishorchandra Mandaliya, Walter Jaoko and R. Scott McClelland
    Citation: BMC Health Services Research 2019 19:665
  25. Studies into the costs of syndromic surveillance systems are rare, especially for estimating the direct costs involved in implementing and maintaining these systems. An Integrated Surveillance System in rural ...

    Authors: Yan Ding, Yang Fei, Biao Xu, Jun Yang, Weirong Yan, Vinod K. Diwan, Rainer Sauerborn and Hengjin Dong
    Citation: BMC Health Services Research 2015 15:287
  26. Role clarification is consistently documented as a challenging process for inter professional healthcare teams, despite being a core tenet of interprofessional collaboration. This paper explores the role clari...

    Authors: Olivia Ly, Shannon L. Sibbald, Jennifer Y. Verma and Graeme M. Rocker
    Citation: BMC Health Services Research 2018 18:680
  27. Hepatitis C is an important public health problem about which there is currently scarce epidemiological information. The objective of this study is to describe and analyse the demographic and epidemiological c...

    Authors: R. Boix, R. Cano, P. Gallego, F. Vallejo, R. Fernández-Cuenca, I. Noguer and A. Larrauri
    Citation: BMC Health Services Research 2017 17:461
  28. Many emergency primary health care workers experience aggressive behaviour from patients or visitors. Simple incident-reporting procedures exist for inpatient, psychiatric care, but a similar and simple incide...

    Authors: Tone Morken, Valborg Baste, Grethe E. Johnsen, Knut Rypdal, Tom Palmstierna and Ingrid Hjulstad Johansen
    Citation: BMC Health Services Research 2018 18:335
  29. Two urology practices in Calgary, Canada use patient educational technology (PET) as a core component of their clinical practice. The purpose of this study was to determine how patients interact with PET desig...

    Authors: Richard J. Baverstock, R. Trafford Crump and Kevin V. Carlson
    Citation: BMC Health Services Research 2015 15:433
  30. Healthcare workers, in the hospital and in community clinics, are frequently exposed to verbal and physical abuse that can lead to frustration and despair. This study’s objectives were to evaluate trends in vi...

    Authors: Tamar Nevo, Roni Peleg, Daniel M. Kaplan and Tamar Freud
    Citation: BMC Health Services Research 2019 19:888
  31. Public reporting of institution- and individual-level performance data has recently become a popular topic in the health care field. This study (1) evaluated the perceptions of general practitioners on the pub...

    Authors: Xin Du, Xinping Zhang and Yuqing Tang
    Citation: BMC Health Services Research 2016 16:641
  32. Work stress is a major problem for nurses and it can negatively influence job performance. Therefore, it is critical to explore variables that can reduce or buffer the negative effects of work stress. This stu...

    Authors: Li Li, Hua Ai, Lei Gao, Hao Zhou, Xinyan Liu, Zhong Zhang, Tao Sun and Lihua Fan
    Citation: BMC Health Services Research 2017 17:401
  33. Data about tobacco and alcohol consumption are essential in many types of studies. These data can be obtained by directly questioning patients or by using the information collected from physicians. Agreement b...

    Authors: Jean-Laurent Thebault, Hector Falcoff, Madeleine Favre, Frédérique Noël and Laurent Rigal
    Citation: BMC Health Services Research 2015 15:110
  34. The success of ‘treatment as prevention’ (TasP) to control HIV relies on the uptake of testing across priority population groups. Innovative strategies including; rapid HIV testing (RHT) in community and outre...

    Authors: Allyson J. Mutch, Chi-Wai Lui, Judith Dean, Limin Mao, Jime Lemoire, Joseph Debattista, Chris Howard, Andrea Whittaker and Lisa Fitzgerald
    Citation: BMC Health Services Research 2017 17:310
  35. Skin rash remains one of the most prevalent and troublesome clinical problems experienced by patients on chemotherapy and targeted therapy. To ensure high-quality care, guidelines are seen as the best guidance...

    Authors: Fangyuan Zhang, Sumei Lv, Yating Feng, Xuan Yang and Wanmin Qiang
    Citation: BMC Health Services Research 2019 19:704
  36. Kenya has a high maternal mortality rate. Provision of skilled delivery plays a major role in reducing maternal mortality. Cost is a hindrance to the utilization of skilled delivery. The Government of Kenya in...

    Authors: John Njuguna, Njoroge Kamau and Charles Muruka
    Citation: BMC Health Services Research 2017 17:429
  37. Problems of irrational antibiotic use by prescribers are ongoing and have escalated following reductions in the cost of essential drugs policy. In an attempt to improve prescribing practices for village doctor...

    Authors: Li Zhen, Chenggang Jin and Hao-nan Xu
    Citation: BMC Health Services Research 2018 18:777
  38. Much of the research on high-cost patients in healthcare has taken a static approach to studying what is actually a dynamic process. High-cost patients often utilize services across multiple sectors along care...

    Authors: Deborah Cohen, Walter P. Wodchis and Andrew Calzavara
    Citation: BMC Health Services Research 2018 18:861
  39. Research in criminology and social-psychology supports the idea that visible signs of disorder, both physical and social, may perpetuate further disorder, leading to neighborhood incivilities, petty violations...

    Authors: Kate Churruca, Louise A. Ellis and Jeffrey Braithwaite
    Citation: BMC Health Services Research 2018 18:201
  40. Well organized and appropriately utilized pre-hospital emergency services play a critical role in augmenting emergency care systems. The primary objective of this study was to understand the demographic and cl...

    Authors: Menbeu Sultan, Yonas Abebe, Assefu Welde Tsadik, Catherine Ann Jennings and Nee-Kofi Mould-Millman
    Citation: BMC Health Services Research 2018 18:997
  41. In-hospital cardiac arrests (IHCA) occur commonly and are associated with poor survival and variable outcomes. This study aimed to directly survey IHCA responders to understand their perceptions of resuscitati...

    Authors: Samyukta Mullangi, Rohan Bhandari, Porama Thanaporn, Mary Christensen, Steven Kronick and Brahmajee K. Nallamothu
    Citation: BMC Health Services Research 2020 20:145
  42. Evidence for the effectiveness of the morbidity and mortality conferences in improving patient safety is lacking. The aim of this survey was to assess the opinion of participants concerning the benefits and th...

    Authors: André Lecoanet, Gwenaëlle Vidal-Trecan, Frédéric Prate, Jean-François Quaranta, Elodie Sellier, Alizé Guyomard, Arnaud Seigneurin and Patrice François
    Citation: BMC Health Services Research 2016 16:176
  43. The aim of this study is to evaluate the performance of the first certified regional trauma network in Germany, the Trauma Network Eastern Bavaria (TNO) addressing the following specific research questions: Do...

    Authors: Michael Koller, Antonio Ernstberger, Florian Zeman, Julika Loss and Michael Nerlich
    Citation: BMC Health Services Research 2016 16:242