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  1. Patient’s satisfaction occurs when patients feel their needs and expectations are being meet by the service delivery they receive in health institutions. The Objective of this research was to assess HIV/AIDS p...

    Authors: Kiflay Gebremariam Atsebeha and Daniel Haile Chercos
    Citation: BMC Health Services Research 2018 18:223
  2. The experience of having their new-borns admitted to an intensive care unit (NICU) can be extremely distressing. Subsequent risk of post-incident-adjustment difficulties are increased for parents, siblings, an...

    Authors: Inger Hilde Hagen, Marit Følsvik Svindseth, Erik Nesset, Roderick Orner and Valentina Cabral Iversen
    Citation: BMC Health Services Research 2018 18:222
  3. This study examined access to digital technologies, skills and experience, and preferences for using web-based and other digital technologies to obtain health information and advice among older adults in a lar...

    Authors: Nancy P. Gordon and Mark C. Hornbrook
    Citation: BMC Health Services Research 2018 18:220
  4. This study aimed to examine the availability, use, and affordability of medicines in urban China following the 2009 Health Care System Reform that included implementation of universal health coverage (UHC).

    Authors: Yunyu Huang, Youfen Jiang, Luying Zhang, Wenhui Mao, Job F. M. van Boven, Maarten J. Postma and Wen Chen
    Citation: BMC Health Services Research 2018 18:218
  5. Patient satisfaction is associated with both individual (patients and health workers) and organizational (health facilities) characteristics. This study aimed to establish a link between patient satisfaction a...

    Authors: Change Xiong, Xiao Chen, Xinyuan Zhao and Chaojie Liu
    Citation: BMC Health Services Research 2018 18:217
  6. In recent years, an increasing number of states have enacted laws that impose specific requirements for facilities in which abortions are performed. In this study, we sought to understand the processes used to...

    Authors: Nancy F. Berglas and Sarah C. M. Roberts
    Citation: BMC Health Services Research 2018 18:212
  7. Despite strong evidence for beta-blockers and angiotensin-converting enzyme inhibitors (ACEI) or angiotensin receptor blockers (ARB) in chronic heart failure (CHF), they have been under-utilised especially in ...

    Authors: Chong Chyn Chua, Anastasia Hutchinson, Mark Tacey, Sumit Parikh, Wen Kwang Lim and Craig Aboltins
    Citation: BMC Health Services Research 2018 18:206
  8. Perinatal depression is common in low and middle income countries (LAMICs). Task sharing interventions have been implemented to treat perinatal depression in these settings, as a way of dealing with staff shor...

    Authors: Memory Munodawafa, Sumaya Mall, Crick Lund and Marguerite Schneider
    Citation: BMC Health Services Research 2018 18:205
  9. Population-based patterns of care studies are important for trauma care but conducting them is expensive and resource-intensive. Linkage of routinely collected administrative health data may provide an efficie...

    Authors: Jane Wu, Steven G. Faux, Christopher J. Poulos and Ian Harris
    Citation: BMC Health Services Research 2018 18:204
  10. Children and young people (CYP) with learning disabilities (LD) are a vulnerable population with increased risk of abuse and accidental injury and whose parents have reported concerns about the quality, safety...

    Authors: Kate Oulton, Faith Gibson, Lucinda Carr, Angela Hassiotis, Carey Jewitt, Charlotte Kenten, Jessica Russell, Mark Whiting, Irene Tuffrey-Wijne and Jo Wray
    Citation: BMC Health Services Research 2018 18:203
  11. In special circumstances, establishing public private partnerships for malaria elimination may achieve targets faster than the state sector acting by itself. Following the end of the separatist war in Sri Lank...

    Authors: Deepika Fernando, Pandu Wijeyaratne, Rajitha Wickremasinghe, Rabindra R. Abeyasinghe, Gawrie N. L. Galappaththy, Renu Wickremasinghe, M. Hapugoda, W. A. Abeywickrema and Chaturaka Rodrigo
    Citation: BMC Health Services Research 2018 18:202
  12. Research in criminology and social-psychology supports the idea that visible signs of disorder, both physical and social, may perpetuate further disorder, leading to neighborhood incivilities, petty violations...

    Authors: Kate Churruca, Louise A. Ellis and Jeffrey Braithwaite
    Citation: BMC Health Services Research 2018 18:201
  13. A growing number of Local Authorities (LAs) have introduced integrated wellness services as part of efforts to deliver cost effective, preventive services that address the social determinants of health. This s...

    Authors: M. Cheetham, P. Van der Graaf, B. Khazaeli, E. Gibson, A. Wiseman and R. Rushmer
    Citation: BMC Health Services Research 2018 18:200
  14. The aim of this study was to develop a tool to support health workers’ ability to identify patients’ multidimensional health literacy strengths and challenges. The tool was intended to be suitable for administ...

    Authors: Jonathan O’Hara, Melanie Hawkins, Roy Batterham, Sarity Dodson, Richard H. Osborne and Alison Beauchamp
    Citation: BMC Health Services Research 2018 18:199
  15. The method, Swedish Physical Activity on Prescription (SPAP), has been launched in Swedish healthcare to promote physical activity for prevention and treatment of lifestyle related health disorders. Despite sc...

    Authors: Catharina Gustavsson, Maria Nordqvist, Kristina Bröms, Lars Jerdén, Lena V. Kallings and Lars Wallin
    Citation: BMC Health Services Research 2018 18:196
  16. Research investigating interprofessional practice (IPP) frameworks has predominately focused on the service delivery of IPP or educating practitioners through interprofessional education. Minimal research has ...

    Authors: G. A. O’Sullivan, Clare Hanlon, T. Dentry, T. Morris and L. Banting
    Citation: BMC Health Services Research 2018 18:195
  17. Like other sectors, the healthcare sector has to deal with the issue of users’ acceptance of IT. In healthcare, different factors affecting healthcare professionals’ acceptance of software applications have be...

    Authors: Claudio Vitari and Roxana Ologeanu-Taddei
    Citation: BMC Health Services Research 2018 18:194
  18. The purpose of this correspondence is to describe how the positive-deviance approach can be used to translate evidence into practice, based on successive studies conducted in Ethiopia. In earlier studies, it w...

    Authors: Yibeltal Assefa, Peter S. Hill, Helmut Kloos, Gorik Ooms and Wim Van Damme
    Citation: BMC Health Services Research 2018 18:193
  19. Complexity thinking is increasingly being embraced in healthcare, which is often described as a complex adaptive system (CAS). Applying CAS to healthcare as an explanatory model for understanding the nature of...

    Authors: Sobia Khan, Ashley Vandermorris, John Shepherd, James W. Begun, Holly Jordan Lanham, Mary Uhl-Bien and Whitney Berta
    Citation: BMC Health Services Research 2018 18:192
  20. Waiting times for an outpatient appointment in Germany differ between insurants of the statutory and private health insurance schemes, especially for specialised care. The aim of this study was to uncover poss...

    Authors: Andres Luque Ramos, Falk Hoffmann and Ove Spreckelsen
    Citation: BMC Health Services Research 2018 18:191
  21. Housing First is an effective intervention to stably house and alter service use patterns in a large proportion of homeless people with mental illness. However, it is unknown whether there are differences in t...

    Authors: Nick Kerman, John Sylvestre, Tim Aubry and Jino Distasio
    Citation: BMC Health Services Research 2018 18:190
  22. Quality systems are believed to be positively related to quality and safety in healthcare. However, there is no convincing evidence for this relationship in the literature. This study aims to examine the assoc...

    Authors: Steffie M. van Schoten, Janneke Hoogervorst-Schilp, Peter P. Groenewegen, Peter Spreeuwenberg and Cordula Wagner
    Citation: BMC Health Services Research 2018 18:189
  23. Workforce planning in the British healthcare system (NHS) is associated with significant costs of agency staff employment. The introduction of a novel software (ABG) as a ‘people to people economy’ (P2PE) plat...

    Authors: Iakovos Theodoulou, Akshaya Mohan Reddy and Jeremy Wong
    Citation: BMC Health Services Research 2018 18:188
  24. The perception of male involvement (MI) in maternal child health services is multifaceted and differs among varying programs and populations. In the Prevention of Mother to Child Transmission (PMTCT) context, ...

    Authors: Alinane L. Nyondo-Mipando, Angela F. Chimwaza and Adamson S. Muula
    Citation: BMC Health Services Research 2018 18:187
  25. Three-quarters of sub-Saharan Africa’s urban population currently live under slum conditions making them susceptible to ill health and diseases. Ghana characterizes the situation in many developing countries w...

    Authors: Adanna Uloaku Nwameme, Philip Teg-Nefaah Tabong and Philip Baba Adongo
    Citation: BMC Health Services Research 2018 18:186
  26. In almost all healthcare systems, no-shows (scheduled appointments missed without any notice from patients) have a negative impact on waiting lists, costs and resource utilization, impairing the quality and qu...

    Authors: Chiara Anna Parente, Domenico Salvatore, Giampiero Maria Gallo and Fabrizio Cipollini
    Citation: BMC Health Services Research 2018 18:185
  27. Maternal morbidity and mortality is most prevalent in resource-poor settings such as sub-Saharan Africa and southern Asia. In sub-Saharan Africa, Ghana is one of the countries still facing particular challenge...

    Authors: Minerva Kyei-Onanjiri, Mary Carolan-Olah, John Koku Awoonor-Williams and Terence V. McCann
    Citation: BMC Health Services Research 2018 18:184
  28. In Switzerland, the issue of young carers and young adult carers - young people under the age of 18 and 24 respectively, who take on significant or substantial caring tasks and levels of responsibility that wo...

    Authors: Agnes Leu, Corinna Jung, Marianne Frech, Joe Sempik, Urs Moser, Martin Verner and Saul Becker
    Citation: BMC Health Services Research 2018 18:183
  29. Smoking cessation services provide support to smokers who desire to quit. Published studies to date have looked at the cost and benefit of service provision but typically focus on clinical trial data. Using ro...

    Authors: Neil Walker, Yaling Yang, Vasiliki Kiparoglou, Subhash Pokhrel, Hayley Robinson and Hugo van Woerden
    Citation: BMC Health Services Research 2018 18:182
  30. Recently, patient engagement has been identified as a promising strategy for supporting healthcare planning. However, the context and structure of universalistic, “one-size-fits-all” approaches often used for ...

    Authors: M. Elizabeth Snow, Katherine Tweedie and Ann Pederson
    Citation: BMC Health Services Research 2018 18:181
  31. Physician and nursing shortages in acute and critical care settings require research on factors which might drive their commitment, an important predictor of absenteeism and turnover. However, the degree to wh...

    Authors: Felix Miedaner, Ludwig Kuntz, Christian Enke, Bernhard Roth and Anika Nitzsche
    Citation: BMC Health Services Research 2018 18:180
  32. Providing equal access to health care is an important objective in most health care systems. It is especially pertinent in systems like the Swedish primary care market, where private providers are free to esta...

    Authors: Anders Anell, Margareta Dackehag and Jens Dietrichson
    Citation: BMC Health Services Research 2018 18:179
  33. Lack of health insurance claims (HIC) in the last year of life might indicate suboptimal end-of-life care, but reasons for no HIC are not fully understood because information on causes of death is often missin...

    Authors: Radoslaw Panczak, Viktor von Wyl, Oliver Reich, Xhyljeta Luta, Maud Maessen, Andreas E. Stuck, Claudia Berlin, Kurt Schmidlin, David C. Goodman, Matthias Egger, Kerri Clough-Gorr and Marcel Zwahlen
    Citation: BMC Health Services Research 2018 18:178
  34. Involving patients in decisions about their pharmacotherapy is crucial for a satisfactory treatment outcome. Information and opinions about medicines are available from a variety of sources. The Wise List is t...

    Authors: Pia Bastholm-Rahmner, Lars L. Gustafsson, Kristina Aggefors, Kristina Ateva, Susanne Elfving, Jaran Eriksen, Malena Jirlow, Maria Juhasz-Haverinen, Rickard E. Malmström, Mahan Nikpour-Ardaly, Magnus Röjvall, Martina Vallin, Eva Andersén-Karlsson and Marie-Louise Ovesjö
    Citation: BMC Health Services Research 2018 18:176
  35. In Togo, about half of health care costs are paid at the point of service, which reduces access to health care and exposes households to catastrophic health expenditure (CHE). To address this situation, the To...

    Authors: Esso-Hanam Atake and Djesika D. Amendah
    Citation: BMC Health Services Research 2018 18:175
  36. Interventions to improve quality of care for residents of long-term care facilities, and to examine the sustainability and spread of such initiatives, remain a top research priority. The purpose of this explor...

    Authors: Lisa A. Cranley, Matthias Hoben, Jasper Yeung, Carole A. Estabrooks, Peter G. Norton and Adrian Wagg
    Citation: BMC Health Services Research 2018 18:174
  37. The burden of cervical cancer and shortage of screening services in Tanzania confers an urgent need for human papillomavirus (HPV) vaccination. However, the sustainability and impact of another new vaccine cam...

    Authors: Katherine E. Gallagher, Tusajigwe Erio, Kathy Baisley, Shelley Lees and Deborah Watson-Jones
    Citation: BMC Health Services Research 2018 18:173
  38. Extracorporeal life support (ECLS) is used to support the cardiorespiratory function in case of severe cardiac and/or respiratory failure in critically ill patients. According to the ELSO guidelines ECLS shoul...

    Authors: Annemieke Oude Lansink-Hartgring, Dinis Dos Reis Miranda, Dirk W. Donker, Jacinta J. Maas, Thijs Delnoij, Marijn Kuijpers, Judith van den Brule, Erik Scholten, Hendrik Endeman, Alexander P. J. Vlaar and Walter M. van den Bergh
    Citation: BMC Health Services Research 2018 18:172
  39. Colorectal cancer (CRC) is the third most commonly diagnosed cancer in the US. CRC survivors may have complex healthcare needs requiring care from both specialists and primary care. Our objective was to unders...

    Authors: Leah L. Zullig, Karen M. Goldstein, Hayden B. Bosworth, Sara M. Andrews, Susanne Danus, George L. Jackson, Dawn Provenzale, Morris Weinberger, Michael J. Kelley and Corrine I. Voils
    Citation: BMC Health Services Research 2018 18:171
  40. The surgical Safety Checklist (SSC) was introduced in 2008 to improve teamwork and reduce the mortality and morbidity associated with surgery. Although mandated in many health care institutions around the worl...

    Authors: Brigid M. Gillespie, Emma Harbeck, Joanne Lavin, Therese Gardiner, Teresa K. Withers and Andrea P. Marshall
    Citation: BMC Health Services Research 2018 18:170
  41. Since 2003 Tanzania has upgraded its approximately 7000 drug stores to Accredited Drug Dispensing Outlets (ADDOs), involving dispenser training, introduction of record keeping and enhanced regulation. Prior to...

    Authors: Rebecca Thomson, Boniface Johanes, Charles Festo, Admirabilis Kalolella, Mark Taylor, Sarah Tougher, Yazoume Ye, Andrea Mann, Ruilin Ren, Katia Bruxvoort, Barbara Willey, Fred Arnold, Kara Hanson and Catherine Goodman
    Citation: BMC Health Services Research 2018 18:169
  42. Healthcare organizations increasingly are focused on providing care which is patient-centered rather than disease-focused. Yet little is known about how best to transform the culture of care in these organizat...

    Authors: Barbara G. Bokhour, Gemmae M. Fix, Nora M. Mueller, Anna M. Barker, Sherri L. Lavela, Jennifer N. Hill, Jeffrey L. Solomon and Carol VanDeusen Lukas
    Citation: BMC Health Services Research 2018 18:168
  43. Online interventions have the advantages of being widely available, accessible, comfortable, cost effective, and they can provide tailored information and support. Despite these benefits, the effects of specif...

    Authors: Hee Sun Kang, Hyun-Kyung Kim, Seong Man Park and Jung-Hee Kim
    Citation: BMC Health Services Research 2018 18:167
  44. Genetic counseling by a Genetic Counselor (GC) is a requirement prior to genetic testing for cancer susceptibility genes (GC-mandate policy) for some insurers. This study evaluated the impact of this policy fr...

    Authors: David D. Stenehjem, Trang Au, Amy M. Sainski, Hillevi Bauer, Krystal Brown, Johnathan Lancaster, Vanessa Stevens and Diana I. Brixner
    Citation: BMC Health Services Research 2018 18:165
  45. Navigating complex health care systems during the multiple phases of recovery following major trauma entails many challenges for injured patients. Patients’ experiences communicating with health professionals ...

    Authors: Sandra Braaf, Shanthi Ameratunga, Andrew Nunn, Nicola Christie, Warwick Teague, Rodney Judson and Belinda J. Gabbe
    Citation: BMC Health Services Research 2018 18:163
  46. Telehealth professionals require advanced communication skills, in part to compensate for lack of visual cues. Teach-Back is a best practice communication technique that has been recommended but not previously...

    Authors: Suzanne Morony, Kristie Weir, Gregory Duncan, Janice Biggs, Don Nutbeam and Kirsten J. Mccaffery
    Citation: BMC Health Services Research 2018 18:162
  47. In the United States, home-based primary care (HBPC) is increasingly proposed as a means of enabling frail elders to remain at home for as long as possible, while still receiving needed medical care. However, ...

    Authors: Stephen A. Stanhope, Mary C. Cooley, Linda F. Ellington, Gregory P. Gadbois, Andrew L. Richardson, Timothy C. Zeddes and Jay P. LaBine
    Citation: BMC Health Services Research 2018 18:161