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BMC Health Services Research

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Quality, performance, safety and outcomes

Section edited by Koustuv Dalal and Howard Degenholtz

This section aims to publish studies on healthcare quality practice and improving patient care and its safety. The section also accepts articles on changes in the health status of an individual, group or population resulting from interventions of the health care team.

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  1. Content type: Research article

    Teamwork is an integrated part of today’s specialized and complex healthcare and essential to patient safety, and is considered as a core competency to improve twenty-first century healthcare. Teamwork measure...

    Authors: Randi Ballangrud, Sissel Eikeland Husebø and Marie Louise Hall-Lord

    Citation: BMC Health Services Research 2017 17:799

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  2. Content type: Research article

    Despite its popularity, the effectiveness of audit and feedback in support quality improvement efforts is mixed. While audit and feedback-related research efforts have investigated issues relating to feedback ...

    Authors: Daniel J. Wagner, Janet Durbin, Jan Barnsley and Noah M. Ivers

    Citation: BMC Health Services Research 2017 17:803

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  3. Content type: Research article

    Telephone triage is a core but vulnerable part of the care process at out-of-hours general practitioner (GP) cooperatives. In the Netherlands, different instruments have been used for assessing the quality of ...

    Authors: Marleen Smits, Ellen Keizer, Paul Ram and Paul Giesen

    Citation: BMC Health Services Research 2017 17:798

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  4. Content type: Research article

    An increasing number of transitions due to substitution of care of more complex patients urges insight in and improvement of transitional medication safety. While lack of documentation of prescription changes ...

    Authors: Judith M. Poldervaart, Marije A. van Melle, Sanne Willemse, Niek J. de Wit and Dorien L.M. Zwart

    Citation: BMC Health Services Research 2017 17:792

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  5. Content type: Research article

    To ensure quality of care delivery clinical supervision has been implemented in health services. While clinical supervision of health professionals has been shown to improve patient safety, its effect on other...

    Authors: David A. Snowdon, Sandra G. Leggat and Nicholas F. Taylor

    Citation: BMC Health Services Research 2017 17:786

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  6. Content type: Research article

    The Hospital Readmission Reduction Program (HRRP) penalizes hospitals for high all-cause unplanned readmission rates. Many have expressed concern that hospitals serving patient populations with more comorbidit...

    Authors: Roger K. Khouri Jr, Hechuan Hou, Apoorv Dhir, Juan J. Andino, James M. Dupree, David C. Miller and Chad Ellimoottil

    Citation: BMC Health Services Research 2017 17:781

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  7. Content type: Study protocol

    Chronic obstructive pulmonary disease (COPD) has substantial economic and human costs; it is expected to be the third leading cause of death worldwide by 2030. To minimize these costs high quality guidelines h...

    Authors: Thomas Rotter, Christopher Plishka, Mohammed Rashaad Hansia, Donna Goodridge, Erika Penz, Leigh Kinsman, Adegboyega Lawal, Sheryl O’Quinn, Nancy Buchan, Patricia Comfort, Prakesh Patel, Sheila Anderson, Tanya Winkel, Rae Lynn Lang and Darcy D. Marciniuk

    Citation: BMC Health Services Research 2017 17:782

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  8. Content type: Research article

    The main objective of this study was to explore the relationships between inpatients’ social differentiation and satisfaction with the medical information delivered by caregivers.

    Authors: L. Moret, E. Anthoine, A. Pourreau, F. Beaudeau and B. Leclère

    Citation: BMC Health Services Research 2017 17:769

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  9. Content type: Research article

    Administrative health data are increasingly used for research and surveillance to inform decision-making because of its large sample sizes, geographic coverage, comprehensivity, and possibility for longitudina...

    Authors: Kelsey Lucyk, Karen Tang and Hude Quan

    Citation: BMC Health Services Research 2017 17:766

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  10. Content type: Research article

    Many survey studies in health care adjust for demographic characteristics such as age, gender, educational attainment and general health when performing statistical analyses. Whether the effects of these demog...

    Authors: Dolf de Boer, Lucas van der Hoek, Jany Rademakers, Diana Delnoij and Michael van den Berg

    Citation: BMC Health Services Research 2017 17:768

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  11. Content type: Research article

    While there is increasing support for training youth-serving providers in trauma-informed care (TIC) as a means of addressing high prevalence of U.S. childhood trauma, we know little about the effects of TIC t...

    Authors: April Joy Damian, Joseph Gallo, Philip Leaf and Tamar Mendelson

    Citation: BMC Health Services Research 2017 17:750

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  12. Content type: Research article

    Recent emphasis on value based care and population management, such as Accountable Care Organizations in the United States, promote patient navigation to improve the quality of care and reduce costs. Evidence ...

    Authors: Michal Horný, Wiljeana Glover, Gouri Gupte, Aruna Saraswat, Varsha Vimalananda and James Rosenzweig

    Citation: BMC Health Services Research 2017 17:759

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  13. Content type: Research article

    In primary care, older patients with multimorbidity (two or more long-term conditions) are especially likely to experience patient safety incidents. Risks to safety in this setting arise as a result of patient...

    Authors: Rebecca Hays, Gavin Daker-White, Aneez Esmail, Wendy Barlow, Brian Minor, Benjamin Brown, Thomas Blakeman, Caroline Sanders and Peter Bower

    Citation: BMC Health Services Research 2017 17:754

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  14. Content type: Research article

    People who struggle with mental health problems can provide valuable insight into understanding and improving the coordination of mental health and welfare services. The aims of the study were to explore servi...

    Authors: Eva Biringer, Miriam Hartveit, Bengt Sundfør, Torleif Ruud and Marit Borg

    Citation: BMC Health Services Research 2017 17:763

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  15. Content type: Research article

    The use of standardized outcome measures (SOMs) has been recommended in the physical therapy practice guidelines to improve the patient’s management and encourage the evidence based practice. However, the exte...

    Authors: Tahani N. Al-Muqiren, Einas S. Al-Eisa, Ahmad H. Alghadir and Shahnawaz Anwer

    Citation: BMC Health Services Research 2017 17:748

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  16. Content type: Research article

    Continuity of care is regarded as a core quality element in healthcare. Continuity can be related to one or more specific caregivers but also applies to collaboration within a team or across boundaries of heal...

    Authors: Øystein Hetlevik, Merethe Hustoft, Annemarie Uijen, Jörg Aßmus and Sturla Gjesdal

    Citation: BMC Health Services Research 2017 17:760

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  17. Content type: Research article

    Responsiveness of physicians is the social actions that physicians do to meet the legitimate expectations of service seekers. Since there is no such scale, this study aimed at developing one for measuring resp...

    Authors: Taufique Joarder, Ilias Mahmud, Malabika Sarker, Asha George and Krishna Dipankar Rao

    Citation: BMC Health Services Research 2017 17:753

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  18. Content type: Research article

    Multimorbidity is becoming increasingly prevalent and presents challenges for healthcare providers and systems. Studies examining the relationship between multimorbidity and quality of care report mixed findin...

    Authors: Michaela L. Schiøtz, Dorte Høst, Mikkel B. Christensen, Helena Domínguez, Yasmin Hamid, Merete Almind, Kim L. Sørensen, Thomas Saxild, Rikke Høgsbro Holm and Anne Frølich

    Citation: BMC Health Services Research 2017 17:745

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  19. Content type: Research article

    The study objectives were to determine: (1) how statistical outliers exhibiting low rates of diabetes overtreatment performed on a reciprocal measure – rates of diabetes undertreatment; and (2) the impact of d...

    Authors: Brigid Wilson, Chin-Lin Tseng, Orysya Soroka, Leonard M. Pogach and David C. Aron

    Citation: BMC Health Services Research 2017 17:738

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  20. Content type: Research article

    Hospital staff are interested in information on patient satisfaction and patient experience that can help them improve quality of care. Staff perceptions of quality of care have been identified as useful proxi...

    Authors: Sandra G. Leggat, Leila Karimi and Timothy Bartram

    Citation: BMC Health Services Research 2017 17:739

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