Organization, structure and delivery of healthcare

Section edited by  Stefano Bonacina, Marie Pierre Gagnon and Holly Lanham

This section aims to publish studies looking at how health care is planned, organized and structured, including in terms of relationships among personnel or departments, as well as research on the provision of healthcare to an individual, group, population or community.

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  1. Research article

    Implementation of a guideline for local health policy making by regional health services: exploring determinants of use by a web survey

    Previous evaluation showed insufficient use of a national guideline for integrated local health policy by Regional Health Services (RHS) in the Netherlands. The guideline focuses on five health topics and incl...

    Theo J.M. Kuunders, Monique A.M. Jacobs, Ien A.M. van de Goor, Marja J.H. van Bon-Martens, Hans A.M. van Oers and Theo G.W.M. Paulussen

    BMC Health Services Research 2017 17:562

    Published on: 15 August 2017

  2. Research article

    Service provider perceptions of transitioning from audio to video capability in a telehealth system: a qualitative evaluation

    Telephone consultation and triage services are increasingly being used to deliver health advice. Availability of high speed internet services in remote areas allows healthcare providers to move from telephone ...

    Robyn Clay-Williams, Melissa Baysari, Natalie Taylor, Dianne Zalitis, Andrew Georgiou, Maureen Robinson, Jeffrey Braithwaite and Johanna Westbrook

    BMC Health Services Research 2017 17:558

    Published on: 14 August 2017

  3. Research article

    Improving access to mental health care in an Orthodox Jewish community: a critical reflection upon the accommodation of otherness

    The English National Health Service (NHS) has significantly extended the supply of evidence based psychological interventions in primary care for people experiencing common mental health problems. Yet despite

    Phil McEvoy, Tracey Williamson, Raphael Kada, Debra Frazer, Chardworth Dhliwayo and Linda Gask

    BMC Health Services Research 2017 17:557

    Published on: 14 August 2017

  4. Research article

    Impact of inpatient Care in Emergency Department on outcomes: a quasi-experimental cohort study

    Hospitals around the world are faced with the issue of boarders in emergency department (ED), patients marked for admission but with no available inpatient bed. Boarder status is known to be associated with de...

    Aisha Lateef, Soo Hoon Lee, Dale Andrew Fisher, Wei-Ping Goh, Hui Fen Han, Uma Chandra Segara, Tiong Beng Sim, Malcolm Mahadehvan, Khean Teik Goh, Noel Cheah, Aymeric YT Lim, Phillip H. Phan and Reshma A Merchant

    BMC Health Services Research 2017 17:555

    Published on: 14 August 2017

  5. Research article

    Do expanded seven-day NHS services improve clinical outcomes? Analysis of comparative institutional performance from the “NHS Services, Seven Days a Week” project 2013–2016

    The cause of adverse weekend clinical outcomes remains unknown. In 2013, the “NHS Services, Seven Days a Week” project was initiated to improve access to services across the seven-day week. Three years on, we sou...

    Hoong-Wei Gan, Danny Jon Nian Wong, Benjamin John Floyd Dean and Alistair Scott Hall

    BMC Health Services Research 2017 17:552

    Published on: 10 August 2017

  6. Research article

    The path from a volunteer initiative to an established institution: evaluating 15 years of the development and contribution of the Lighthouse trust to the Malawian HIV response

    The HIV epidemic has triggered the development of new health institutions with a special focus on HIV care. The role of these relatively new institutions within the health systems of low-income countries like ...

    Sam Phiri, Florian Neuhann, Nicola Glaser, Thomas Gass, Thom Chaweza and Hannock Tweya

    BMC Health Services Research 2017 17:548

    Published on: 9 August 2017

  7. Research article

    The role of hospitals in bridging the care continuum: a systematic review of coordination of care and follow-up for adults with chronic conditions

    Multiple studies have investigated the outcome of integrated care programs for chronically ill patients. However, few studies have addressed the specific role hospitals can play in the downstream collaboration...

    Melissa De Regge, Kaat De Pourcq, Bert Meijboom, Jeroen Trybou, Eric Mortier and Kristof Eeckloo

    BMC Health Services Research 2017 17:550

    Published on: 9 August 2017

  8. Research article

    Exploring the relationship between general practice characteristics and attendance at Walk-in Centres, Minor Injuries Units and Emergency Departments in England 2009/10–2012/2013: a longitudinal study

    The UK National Health Service Emergency Departments (ED) have recently faced increasing attendance rates. This study investigated associations of general practice and practice population characteristics with ...

    Peter Tammes, Richard W. Morris, Emer Brangan, Kath Checkland, Helen England, Alyson Huntley, Daniel Lasserson, Fiona MacKichan, Chris Salisbury, Lesley Wye and Sarah Purdy

    BMC Health Services Research 2017 17:546

    Published on: 8 August 2017

  9. Research article

    Factors associated with the effectiveness and reach of NHS stop smoking services for pregnant women in England

    The UK National Health Service provides Stop Smoking Services for pregnant women (SSSP) but there is a lack of evidence concerning how these are best organised. This study investigates influences on services’ ...

    L. R. Vaz, T. Coleman, S. J. Fahy, S. Cooper, L. Bauld, L. Szatkowski and J. Leonardi-Bee

    BMC Health Services Research 2017 17:545

    Published on: 8 August 2017

  10. Research article

    Nationwide citizen access to their health data: analysing and comparing experiences in Denmark, Estonia and Australia

    Most countries face an ageing population, increasing chronic diseased, and constrictions on budget for providing health services. Involving patients in their own care by allowing them access to their patient d...

    Christian Nøhr, Liisa Parv, Pille Kink, Elizabeth Cummings, Helen Almond, Jens Rahbek Nørgaard and Paul Turner

    BMC Health Services Research 2017 17:534

    Published on: 7 August 2017

  11. Research article

    (In-)formal caregivers’ and general practitioners’ views on hospitalizations of people with dementia - an exploratory qualitative interview study

    Dementia is an irreversible chronic disease with wide-ranging effects on patients’, caregivers’ and families’ lives. Hospitalizations are significant events for people with dementia. They tend to have poorer o...

    Nadine Janis Pohontsch, Martin Scherer and Marion Eisele

    BMC Health Services Research 2017 17:530

    Published on: 4 August 2017

  12. Research article

    For U.S. Black women, shift of hysterectomy to outpatient settings may have lagged behind White women: a claims-based analysis, 2011–2013

    Hysterectomy is among the most common surgeries performed on U.S. women. For benign conditions, minimally invasive hysterectomy is recommended, whenever permitted by clinical indication and previous surgery hi...

    Whitney R. Robinson, Mariah M. Cheng, Annie Green Howard, William R. Carpenter, Wendy R. Brewster and Kemi M. Doll

    BMC Health Services Research 2017 17:526

    Published on: 4 August 2017

  13. Research article

    Deliberate and emergent strategies for implementing person-centred care: a qualitative interview study with researchers, professionals and patients

    The introduction of innovative models of healthcare does not necessarily mean that they become embedded in everyday clinical practice. This study has two aims: first, to analyse deliberate and emergent strateg...

    Öncel Naldemirci, Axel Wolf, Mark Elam, Doris Lydahl, Lucy Moore and Nicky Britten

    BMC Health Services Research 2017 17:527

    Published on: 4 August 2017

  14. Research article

    Does the impact of case management vary in different subgroups of multimorbidity? Secondary analysis of a quasi-experiment

    Health systems must transition from catering primarily to acute conditions, to meet the increasing burden of chronic disease and multimorbidity. Case management is a popular method of integrating care, seeking...

    Jonathan Stokes, Søren Rud Kristensen, Kath Checkland, Sudeh Cheraghi-Sohi and Peter Bower

    BMC Health Services Research 2017 17:521

    Published on: 3 August 2017

  15. Research article

    Understanding health care provider barriers to hospital affiliated medical fitness center facility referral: a questionnaire survey and semi structured interviews

    The purpose of this study is to understand health care provider barriers to referring patients to Medical Fitness Center Facilities within an affiliated teaching hospital system using referral of diabetic serv...

    Carissa Smock and Sonia Alemagno

    BMC Health Services Research 2017 17:520

    Published on: 3 August 2017

  16. Research article

    Development of the organisational health literacy responsiveness (Org-HLR) framework in collaboration with health and social services professionals

    The health literacy skills required by individuals to interact effectively with health services depends on the complexity of those services, and the demands they place on people. Public health and social servi...

    Anita Trezona, Sarity Dodson and Richard H Osborne

    BMC Health Services Research 2017 17:513

    Published on: 1 August 2017

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