Questions | Before COVID-19 pandemic | During COVID-19pandemic | p-value | ||||
---|---|---|---|---|---|---|---|
Always (%) | Sometimes (%) | Never (%) | Always (%) | Sometimes (%) | Never (%) | ||
Abuse-free care | |||||||
Never physically or verbally abused | 72.2 | 27.3 | 0.0 | 72.0 | 28.0 | 0.0 | 0.318 |
Never restrained physically | 100.0 | 0.0 | 0.0 | 100.0 | 0.0 | 0.0 | 0.318 |
Touched in a culturally appropriate way | 95.1 | 4.9 | 0.0 | 89.5 | 10.5 | 0.0 | < 0.001 |
Never separated the baby from mothera | 98.5 | 1.5 | 0.0 | 96.2 | 3.8 | 0.0 | 0.057 |
Never denied food and fluidsa | 97.0 | 3.0 | 0.0 | 97.0 | 3.0 | 0.0 | 1.000 |
Provided comfort/pain relief | 58.8 | 23.9 | 17.2 | 59.1 | 17.0 | 23.9 | 0.318 |
Right to information, informed consent, and choice | |||||||
Introduced self to women and her companion | 34.8 | 54.6 | 10.4 | 32.5 | 52.3 | 15.2 | < 0.001 |
Encouraged companion to stay with women | 62.5 | 24.7 | 12.8 | 49.0 | 23.5 | 27.5 | < 0.001 |
Encouraged to ask questions | 91.0 | 9.0 | 0.0 | 85.0 | 14.2 | 0.8 | < 0.001 |
Responded questions promptly and politely | 92.8 | 7.2 | 0.0 | 86.1 | 13.9 | 0.0 | < 0.001 |
Explained the procedure | 90.6 | 9.0 | 0.4 | 84.0 | 14.2 | 1.8 | < 0.001 |
Provided periodic update | 93.2 | 6.8 | 0.0 | 85.7 | 12.7 | 1.6 | < 0.001 |
Allowed to move during labor | 53.5 | 42.6 | 3.7 | 54.0 | 42.3 | 3.7 | 0.318 |
Allowed to assume the birth position of choice | 19.1 | 32.9 | 48.0 | 19.4 | 32.2 | 48.4 | 0.990 |
Obtained consent before the procedure | 91.7 | 7.4 | 0.7 | 91.3 | 8.0 | 0.7 | 0.318 |
Confidential care | |||||||
Stored file in locked cabinets | 19.1 | 47.9 | 33.0 | 19.0 | 47.7 | 33.3 | 0.157 |
Used curtain or visual barrier | 56.6 | 34.8 | 8.6 | 56.2 | 38.0 | 7.8 | 0.655 |
Used drapes and covering | 70.7 | 26.5 | 2.6 | 71.1 | 26.3 | 2.6 | 0.564 |
Dignified care | |||||||
Spoke politely to women | 94.0 | 5.6 | 0.4 | 93.0 | 6.6 | 0.4 | 0.083 |
Allowed non-harmful cultural practice | 95.8 | 4.2 | 0.0 | 95.5 | 4.5 | 0.0 | 0.318 |
Never insulted and intimidated | 94.3 | 5.7 | 0.0 | 94.3 | 5.7 | 0.0 | 1.000 |
Equitable care | |||||||
Spoke in an understandable language | 92.5 | 7.5 | 0.0 | 92.5 | 7.5 | 0.0 | 1.000 |
Never disrespected & discriminated the women | 98.8 | 1.2 | 0.0 | 98.5 | 1.5 | 0.0 | 0.318 |
Non-abandon care | |||||||
Encouraged to call if required | 96.4 | 3.3 | 0.3 | 92.5 | 7.2 | 0.3 | 0.001 |
Came quickly when called | 67.7 | 32.3 | 0.0 | 64.8 | 35.2 | 0.0 | 0.004 |
Never left women alone | 56.7 | 41.8 | 0.5 | 54.0 | 42.3 | 3.7 | 0.001 |