Theme | Sub-theme | Exemplar quote |
---|---|---|
Features of the aPS intervention | Tracing protocol | "If I get a client today, let me say now, I talk to them then agree. We agree with the client on when to start it. A client may give you two to three weeks which might be so long so according to me this is what I do, after I have tested client today, I may start it immediately or after two or three days. I’ll first make a call to this client then if I don’t reach the client, I will still do the phone calls- Three attempts. When it fails, now I start the physical tracing, I myself." KII 026 |
Flexibility in conducting aPS | "Interviewer: So, is that (aPS protocol) sufficient or you think that needs to be improved? Provider: That one needs to be improved because aPS is supposed to be a process and clients are unique. You can’t deal with one client the same way you deal with maybe the other client; they are unique. " KII 030 | |
aPS and internal actors (HTS providers, clients) | Individual provider, and client-provider interactions | Quotes highlighted under provider responsiveness |
aPS and organizational system | aPS and the healthcare system | Quotes highlighted under facilitation strategies |