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Table 2 Applications and platforms of telemedicine (n = 200)

From: Patient satisfaction with telemedicine in the Philippines during the COVID-19 pandemic: a mixed methods study

Telemedicine applications and platforms

N (%)a

SMS

54 (27.0)

General messaging applications (Messenger, Viber)

100 (50.0)

Email

23 (11.5)

Video call

91 (45.5)

Voice call

63 (31.5)

Telemedicine-specific platforms (e.g., SeriousMD, KonsultaMD)

46 (23.0)

Others (e.g., hospital hotlines)

3 (1.5)

  1. aN does not total to 200 since each participant was permitted to select all methods of telemedicine they have used